Project & Program Manager

Experienced in using Monday.com for project and task management, workflow automation, and performance tracking. Skilled in creating dashboards, managing pipelines, and collaborating across teams to ensure timely project delivery and operational efficiency.

Skilled in using Google Workspace tools such as Sheets, Docs, Slides, Gmail, and Calendar to manage daily operations, streamline communication, and boost team productivity. Experienced in creating reports and presentations, and in using Drive, Meet, and Forms for collaboration, data management, and workflow organization.

Skilled in using Microsoft 365 tools such as Excel, Word, PowerPoint, Outlook, and Teams to streamline operations, manage communication, and enhance productivity. Experienced in creating reports, dashboards, and presentations, and in using SharePoint, OneDrive, and Planner for efficient collaboration and workflow management.

Experienced in using Salesforce for CRM management, sales tracking, and client relationship management. Skilled in maintaining accurate data, generating reports and dashboards, and streamlining workflows to improve team productivity and sales performance

Experienced in using HubSpot for CRM management, lead tracking, and pipeline monitoring. Skilled in automating workflows, generating performance reports, and maintaining accurate client data to support sales and marketing operations.

Skilled in using NetSuite for managing financials, accounts receivables, payables, and reporting. Experienced in monitoring transactions, generating analytics, and maintaining data accuracy to support business operations and performance tracking.

Skilled in using Canva for creating professional marketing materials, presentations, and social media content. Experienced in designing visually appealing graphics aligned with brand guidelines to enhance communication and engagement.

Skilled in using Freshdesk for managing customer inquiries, support tickets, and service workflows. Experienced in tracking performance metrics, streamlining issue resolution, and ensuring excellent client experience through organized and timely communication.

Skilled in using Workday for HR, payroll, and workforce management processes. Experienced in handling employee data, monitoring attendance and performance metrics, and generating reports to support HR and operational efficiency.