Operations Coordinator | Executive Assistant | Administrative Support
I help businesses stay organized and efficient through operations support, executive assistance, project coordination, and process management.
Currently supporting the operations of a sports organization, including enrollment management, scheduling, payment tracking, customer support, record management, and team coordination.
Highlights:
• Coordinated operations for 80–120 active students
• Managed HKD 150K–250K in monthly billing and payment tracking
• Maintained 98%+ data accuracy across operational records
• Handled 30–50+ customer inquiries weekly
• Created SOPs and workflows that reduced administrative workload by up to 70%
Core Skills:
• Operations Coordination
• Executive Assistance
• Administrative Support
• Client Onboarding
• Calendar & Schedule Management
• Project Coordination
• Payment Tracking
• SOP Development
• Database Management
• Process Improvement
Tools:
Airtable • Notion • Google Workspace • Microsoft 365 •
Open to Operations Coordinator, Executive Assistant, Administrative Coordinator, Project Coordinator, and Business Support opportunities.
Experience: 1 - 2 years
Managing records, billing, scheduling, documentation, customer communication, and day-to-day administrative operations.
Experience: 6 months - 1 year
Built and maintained student CRM systems, enrollment trackers, attendance and credit monitoring systems, invoice and payment trackers, project workflows, and operational databases to improve organization, visibility, and process efficiency. Database management, student records, billing trackers, operational systems.
Experience: 1 - 2 years
Coordinating enrollments, classes, payments, staff communication, workflows, and operational processes.
Experience: 6 months - 1 year
Managing multiple projects, deadlines, follow-ups, and stakeholder communication.
Experience: 2 - 5 years
Google Sheets, Docs, Drive, Calendar, Forms, and Gmail for daily operations.
Experience: Less than 6 months
Built and maintained student CRM systems, enrollment trackers, attendance and credit monitoring systems, invoice and payment trackers, project workflows, and operational databases to improve organization, visibility, and process efficiency. Knowledge management, project tracking, documentation, SOP organization.
Experience: 1 - 2 years
Created 50+ SOPs, templates, and operational workflows.
Experience: Less than 6 months
Coordinated projects, tracked tasks and deadlines, maintained project documentation, and monitored progress across multiple initiatives to ensure timely execution and team alignment.
Experience: Less than 6 months
Calendar management, inbox management, meeting coordination, research.
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