Customer Service Representative (E-commerce) Gorgias Certified Agent

Handled client communications via phone, email, chat, SMS, and social media, maintaining high satisfaction rates. Coordinated travel and meeting logistics for executives. Managed project documentation, follow-ups, and task tracking to enhance operational visibility.

Experienced in managing executive calendars, supporting HR and recruitment, coordinating marketing campaigns, handling client communications, and overseeing daily business operations for multiple businesses, including property management. Skilled in preparing reports, organizing meetings, and enhancing brand presence through strategic content distribution.

Efficiently scheduled appointments, managed calendars, and maintained accurate records. Supported billing, administrative tasks, and provided customer service to international clients, ensuring smooth clinic and business operations.

I have hands-on experience managing rental properties from listing and tenant screening to lease agreements and ongoing communications. I’m comfortable using property management software, coordinating with vendors, and ensuring both landlords’ and tenants’ needs are met. I take pride in being detail-oriented, responsive, and solution-driven—always striving to keep things running smoothly and build strong relationships. I want to be known as someone who is reliable, proactive, and genuinely cares about providing a positive experience for everyone involved.

I have hands-on experience in HR, specializing in recruiting and onboarding. I screen candidates, conduct initial interviews, and help new hires get settled smoothly and confidently. I’m organized, detail-oriented, and always prioritize clear communication so both candidates and team members feel supported throughout the process. I want to be known as someone reliable and approachable—someone who helps make hiring and onboarding seamless, friendly, and efficient for everyone involved.