John

Technical Support Specialist| SQL Server DBA

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $4.95/hour ($960.00/month)

Bachelors degree

Last Active

June 6th, 2026 (today)

Member Since

April 20th, 2017

Profile Description

Experienced and detail-oriented Technical Support Supervisor with over 7 years of proven success in leading hybrid support teams, managing critical escalations, and maintaining high system uptime in fast-paced environments. I bring a strong technical background in MSSQL, Active Directory, and infrastructure monitoring, along with hands-on experience in automation, tool development (C#, VBA), and process optimization.

I thrive in collaborative settings, balancing operational oversight with technical problem-solving. My role involves everything from developing SOPs and managing shift schedules to building internal tools and organizing knowledge-sharing sessions—always with the goal of improving team efficiency and customer satisfaction.

Passionate about continuous improvement and bridging the gap between support and development teams, I’m always exploring smarter solutions to recurring challenges. I also love to learn new things and stay updated with the latest technologies to continuously grow both personally and professionally.

I hold a Bachelor of Science in Computer Engineering from Holy Cross of Davao College, which laid a strong foundation for my career in technical support and systems management.