Abel
Senior Customer Service/ Tech Support Pro | Tier 2/3 | 10+ Y
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.63/hour ($1,090.91/month)
Associates degree
Last Active
August 16th, 2025 (296 days ago)
Member Since
July 9th, 2025
Profile Description
Dedicated and tech-savvy Customer Support and Technical Support Specialist with over 10 years of combined BPO and managerial experience both local and international accounts including American Express, T-Mobile, Microsoft, and AT&T. Proven track record in Tier 2 and Tier 3 troubleshooting, billing dispute resolution, customer retention, and remote support. Strong interpersonal communication, excellent problem-solving skills, and experience in handling high-pressure environments in both voice and chat support. Actively seeking remote CSR/TSR roles with U.S.-based companies.
Top Skills
Video Editing » Adobe Premiere Pro
Experience: 10+ years
Customer Support » Technical Support
Experience: 10+ years
Customer Support » Customer Service
Experience: 10+ years
Other Skills
Marketing » Content Creation
Experience: 5 - 10 years
Design » Adobe » After Effects
Experience: 10+ years
Video Editing » Apple Final Cut Pro
Experience: 10+ years
Marketing » CRM » HubSpot CRM
Experience: 6 months - 1 year
Website Builder » Wordpress
Experience: 6 months - 1 year
Design » Graphic Design » Canva
Experience: 6 months - 1 year
Video Editing » CapCut
Experience: 6 months - 1 year
Office and Administration » AI Tools » ChatGPT
Experience: 6 months - 1 year
Office and Administration » Google Workspace
Experience: 5 - 10 years
Website Builder » Wordpress » Elementor
Experience: 6 months - 1 year
Project Management » Notion
Experience: 6 months - 1 year
Basic Information
- Age
- 41
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cainta, Rizal
- Tests Taken
- DISC
- Dominance: 3
- Influence: 5
- Steadiness: 4
- Compliance: 0
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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