Cristy

Resourceful Customer Service Representative

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.30/hour ($640.00/month)

High school diploma

Last Active

October 19th, 2025 (231 days ago)

Member Since

June 22nd, 2025

Profile Description

Experienced and dedicated Customer Service Representative with a strong background in delivering exceptional support in fast-paced environments. Skilled in handling customer inquiries, resolving issues efficiently, and maintaining a high level of professionalism and empathy. Adept at using CRM software, managing multiple communication channels, and working collaboratively with teams to exceed customer expectations. Strong problem-solving abilities, active listening skills, and a commitment to improving the overall customer experience.

Top Skills

Marketing » CRM » Salesforce

Experience: 1 - 2 years

Customer Support » Technical Support

Experience: 2 - 5 years

Answered incoming calls and email, providing front line customer support or assistance with product and service transaction. • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Customer Support » Sales Support » Food Service

Experience: Less than 6 months

Informed customer's about billing procedures, processed payments, and provided payment option setup assistance. •Assisted customer with product selection, ordering, billing, returns, exchanges and technical support.

Other Skills

Customer Support

Experience: 2 - 5 years

Cloud Services » Azure » Compute - Spot Virtual Machine

Experience: Less than 6 months

Marketing » Sales

Experience: 1 - 2 years

Virtual Assistant

Experience: 1 - 2 years

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Sulat, Eastern Samar

Tests Taken: IQ
Score: 108: DISC
Dominance: 44
Influence: 26
Steadiness: 7
Compliance: 23: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”