John

General VA, IT Support, Service Desk Engineer

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.77/hour ($727.26/month)

Bachelors degree

Last Active

February 6th, 2026 (124 days ago)

Member Since

May 7th, 2025

Profile Description

I am a reliable and detail-oriented General Virtual Assistant with strong experience in customer support, technical troubleshooting, and administrative tasks. Currently working as a Global Service Desk Engineer (L1), I am skilled in handling emails, managing tickets, documenting processes, and providing timely support while meeting strict SLAs.

With a solid background in customer service and operations, I bring excellent communication skills, professionalism, and the ability to handle multiple tasks efficiently. I can support your business by managing inboxes, organizing data, updating spreadsheets, preparing reports, scheduling tasks, and ensuring smooth day-to-day operations.

I am highly proficient in Microsoft Office (Excel, Word, PowerPoint), email and calendar management, and online tools. My technical knowledge in IT, networking, and basic programming allows me to quickly learn new systems, follow workflows accurately, and solve problems independently?reducing your workload and saving you time.

I am proactive, organized, and committed to delivering quality results. My goal is to be a dependable VA who helps streamline processes, improve productivity, and support business growth.

Top Skills

Marketing » CRM » Zendesk

Experience: 6 months - 1 year

Customer Support » Customer Service

Experience: 1 - 2 years

Other Skills

Customer Support » Technical Support

Experience: Less than 6 months

Office and Administration » Data Entry

Experience: 6 months - 1 year

Web Programming » CSS » Material Components Web

Experience: Less than 6 months

Office and Administration » Computer Literacy

Experience: 2 - 5 years

Marketing » Email Marketing

Experience: 1 - 2 years

Web Programming » HTML

Experience: 6 months - 1 year

Office and Administration » Email Management

Experience: 2 - 5 years

Office and Administration » Attention to Detail

Experience: 2 - 5 years

Design » Graphic Design » Canva

Experience: Less than 6 months

Office and Administration » Critical Thinking

Experience: 2 - 5 years

Office and Administration » Documentation

Experience: 2 - 5 years

Software » Network Administration

Experience: Less than 6 months

Office and Administration » Time Managment

Experience: 5 - 10 years

Basic Information

Age
25
Gender
Male
Website
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Address
Floridablanca, Pampanga
Tests Taken
IQ
Score:  118
DISC
Dominance: 45%
Influence: 10%
Steadiness: 17%
Compliance: 28%
English
C2(Advanced/Mastery)
Government ID
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