I help medical professionals, agencies, and healthcare businesses reduce administrative workload, maintain compliance, and focus more on patient care through reliable virtual support.
With experience in insurance verification, prior authorizations, appointment scheduling, and healthcare administration, I support efficient day-to-day operations while ensuring accuracy and timely follow-up.
Areas of Support
Insurance Verification & Prior Authorization
Verifying patient eligibility and benefits
Checking deductibles, copays, coinsurance, and out-of-pocket costs
Determining authorization requirements
Submitting and following up on prior authorization requests
Communicating authorization status and documentation requirements
Front-Office & Patient Support
Appointment scheduling and calendar management
Patient intake and registration
Appointment confirmations and reminders
Patient follow-ups and coordination
Clinical & Documentation Support
Reviewing medical records
Updating patient charts and demographic information
Maintaining accurate documentation
Billing & Administrative Support
Medical billing inquiries
Insurance-related follow-up
General administrative and data entry tasks
Provider & Care Coordination Support
Sending and receiving medical faxes
Requesting medical records from providers and facilities
Tracking inbound and outbound records
Coordinating communication between patients, providers, and insurance companies
Tools & Systems
EHR/EMR systems
Practice Management Systems
Insurance Portals
Secure Healthcare Communication Platforms
Compliance & Professional Standards
HIPAA-compliant handling of Protected Health Information (PHI)
Strong attention to detail and accuracy
Excellent communication and organizational skills
Ability to work independently in a fast-paced healthcare environment
I am committed to providing dependable, professional support that helps healthcare teams improve workflow efficiency and deliver a positive patient experience.
Let's connect and discuss how I can support your practice.
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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