Overview
Looking for full-time work (8 hours/day)
at $16.59/hour ($3,200.00/month)
Bachelors degree
Last Active
July 4th, 2026 (today)
Member Since
March 5th, 2025
Profile Description
With over 15 years of experience in customer service and a strong background in operations and project management, I specialize in building efficient systems, improving customer experience, and driving operational performance.
I have led teams, managed high-volume support operations, and developed workflows that streamline processes and reduce inefficiencies. My experience spans across e-commerce environments where I’ve handled everything from customer support and escalations to backend operations, SOP creation, and cross-functional coordination.
I’m known for being highly organized, proactive, and solution-oriented. I don’t just manage tasks, I identify gaps, fix bottlenecks, and implement systems that support long-term growth. Whether it’s optimizing customer journeys, improving team performance, or structuring operations, I focus on creating scalable processes that deliver consistent results.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 5 - 10 years
Customer Support » Email Support
Experience: 10+ years
Customer Support » Customer Service
Experience: 10+ years
Other Skills
E-Commerce » Amazon » Catalog Management
Experience: 5 - 10 years
Professional Services » Management Services » E-Commerce Management
Experience: 10+ years
Professional Services » Management Services » E-Commerce Management » Product Listing
Experience: 5 - 10 years
Office and Administration » Operation Management
Experience: 5 - 10 years
Basic Information
- Age
- 43
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Muntinlupa City, Metro Manila
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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