My wealthy 11 years experience of handling insurance claims job from various companies like Chubb Insurance through their Shared Services with RR Donnelley, Falls Lake Insurance through 77 Global Inc., and DKG Insurance through DBOS, allowed me to experience the cultural immersion & dynamics in the industry, particularly, motor, property & casualty, workers compensation claims to handle. It remarkably enhanced my professionalism and shaped my behavior to excellently respond & adapt to the commercial demands and company goals, coherent with global challenges and AI integration but without compromising the security and credibility of the company I've represented for. Furthermore, I've been exposed to debt and at fault recovery and medical billing during the times I handled Workers Compensation.
Experience: 5 - 10 years
Role as Motor Claims Officer: • Lodging the new claims received via email and online portal. • Checking policy and declarations by pulling up records from Box to check indemnity. • Entering the claim data in Kava. • Acknowledging the new claim via email, to the brokers/insured, providing the next steps including request for required documents like a Rental Agreement, Claim Form, Quotes, and Images. • Appointing assessors if quotes and images have already been provided. • Updating reserves. • Setting a task for any awaited documents like assessment report or quote, next step, and responding/following any update to the broker/insured.
Experience: 5 - 10 years
Can organize and manage portfolio for insured clients
Experience: 2 - 5 years
Email and chat marketing products.
Experience: 5 - 10 years
Inbound upgrade selling and outbound selling.
Experience: 5 - 10 years
Can make profitable, frugal and client beneficial.decisions.
Experience: 5 - 10 years
Debt collection and recovery experience with present and previous companies.
Experience: 2 - 5 years
Chat support team lead and escalation.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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