Overview
Looking for full-time work (8 hours/day)
at $6.74/hour ($1,272.74/month)
Bachelors degree
Last Active
June 13th, 2026 (4 days ago)
Member Since
October 14th, 2024
Profile Description
Experienced Service Desk Analyst with 10+ years of experience providing technical support, incident management, and end-user assistance for global organizations. Proficient in Microsoft 365, Active Directory, Azure AD, ServiceNow, and remote support tools. Recognized for resolving complex technical issues, maintaining SLA compliance, and delivering outstanding customer service. Adept at working in fast-paced environments, supporting cross-functional teams, and driving continuous improvements to service quality and operational efficiency.
Top Skills
Customer Support » Chat Support
Experience: 5 - 10 years
Customer Support » Technical Support
Experience: 5 - 10 years
Customer Support » Phone Support
Experience: 5 - 10 years
Other Skills
Customer Support » Email Support
Experience: 5 - 10 years
Software » Server » Cybersecurity
Experience: 2 - 5 years
Customer Support » Sales Support » Ticket Booking
Experience: 5 - 10 years
Software » Network Administration » Network Troubleshooting
Experience: 5 - 10 years
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cavite, Cavite
- Tests Taken
- IQ
- Score: 145
- DISC
- Dominance: 42
- Influence: 11
- Steadiness: 30
- Compliance: 17
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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