Executive Operations & CRM Specialist | Lead Generation, Brand Management |Marke

Supports marketing planning and execution including campaign coordination, content scheduling, social media management, and CRM tracking. Ensures marketing activities are aligned with business goals, deadlines are met, and brand consistency is maintained across platforms. Assists in organizing marketing projects, monitoring performance, and coordinating with teams to ensure smooth execution from strategy to delivery.

Coordinates projects by organizing timelines, tracking deliverables, following up on tasks, and ensuring that projects are completed on time and aligned with objectives.

Provides high level administrative and operational support by managing calendars, coordinating meetings, handling emails, and organizing day to day priorities to ensure nothing falls through the cracks. Focuses on creating structure, maintaining clear communication, tracking deadlines, and keeping operations running smoothly behind the scenes so executives and clients can stay focused on strategic initiatives and business growth. Acts as a key point of coordination across stakeholders, ensuring tasks, projects, and communications remain aligned, organized, and moving forward efficiently. Trusted to handle sensitive business information with a high level of professionalism, discretion, and confidentiality, while supporting founders and business leaders in streamlining operations and maximizing productivity.

Supports e-commerce brand management with a hands on and ownership driven approach, making sure the brand stays consistent, strong, and aligned across all platforms. Takes responsibility in organizing product listings, coordinating brand content, and ensuring that visuals, messaging, and overall tone reflect the identity and direction of the brand. Also helps monitor customer feedback, basic performance insights, and market trends to guide better decisions and improvements. Focuses on treating the brand as a whole system, making sure every detail from presentation to communication feels intentional, cohesive, and growth oriented.

Supports sales management with a focus on organization, follow through, and driving consistent business growth. Assists in managing leads, tracking sales pipelines, and ensuring timely follow ups so no opportunity is missed. Helps coordinate communication between prospects and internal teams, keeping the sales process structured and moving efficiently from inquiry to conversion. Also supports reporting and basic performance tracking to understand progress and identify areas for improvement. Works with ownership and accountability to keep sales activities organized, proactive, and aligned with overall business goals.

Handles CRM-related tasks such as organizing customer data, updating records, tracking leads, and supporting client communication workflows to improve customer relationship management and retention.

Supports podcast content creation from concept development to execution, helping shape topics, structure episodes, and align content with audience interests and brand goals. Assists in planning episode flow, preparing outlines or scripts, coordinating guests if needed, and ensuring content is engaging and well organized. Also supports post production tasks such as content repurposing for social media, episode summaries, and distribution coordination. Focuses on creating consistent, relevant, and audience driven podcast content that strengthens brand presence and engagement across platforms.

Supports social media management from content conceptualization through to execution, not just posting but building content with intention. Focuses on understanding the target market, shaping ideas that align with audience behavior, and ensuring each piece of content serves a clear purpose. Also monitors performance and basic data insights to understand what is working, what resonates with the audience, and how to improve future output. The goal is to create consistent, strategic, and results driven social media presence that supports overall brand and business growth.

Supports full event management across both online and onsite setups from pre production to post production. Assists in planning and coordination by organizing timelines, preparing materials, managing schedules, and aligning stakeholders and vendors before the event. During execution, helps ensure smooth flow by monitoring activities, troubleshooting issues, and keeping all moving parts coordinated whether virtual or in person. After the event, supports documentation, reporting, feedback collection, and follow up tasks to ensure proper closure and improvement for future events. Focuses on keeping processes organized, efficient, and well coordinated to deliver seamless event experiences across all formats.

Creates and manages automations using Monday.com, from structuring boards and workflows to building systems that improve tracking, task management, and team coordination. Focuses on setting up clear and efficient processes that reduce manual work, improve visibility of projects, and ensure nothing falls through the cracks. Builds automation workflows that support smooth collaboration, streamline operations, and help teams stay organized, aligned, and on schedule from start to finish.

Manages and optimizes Meta Business Suite for social media operations, including scheduling content, monitoring page activity, and managing messages and comments in one centralized system. Focuses on maintaining consistent posting, organizing content calendars, and ensuring timely engagement with audiences. Also reviews basic performance insights to understand content reach and engagement, helping improve future strategies and support more effective, data informed social media execution.