Justin
Order Management & Customer Operations Specialist | SaaS | Salesforce | SAP
Overview
Looking for full-time work (9 hours/day)
at $6.66/hour ($1,440.00/month)
Bachelors degree
Last Active
May 5th, 2026 (54 days ago)
Member Since
February 18th, 2024
Profile Description
Results-driven Order Management and Customer Operations Specialist with 5+ years of experience supporting SaaS, cloud, and licensing operations. Skilled in end-to-end order processing, contract validation, invoicing, and reconciliation using Salesforce CRM, SAP, and Oracle.
Experienced in managing high-volume orders, ensuring pricing and SKU accuracy, and resolving complex discrepancies while meeting strict SLA targets. Strong background in cross-functional coordination with sales, procurement, and customer success teams to ensure smooth order fulfillment and client satisfaction.
Also brings experience in project coordination and business analysis, including workflow optimization, UAT testing, and stakeholder management. Proven ability to streamline processes, reduce errors, and improve operational efficiency in fast-paced environments.
Top Skills
Customer Support » SaaS
Experience: 2 - 5 years
SaaS & Cloud Licensing (Microsoft, Google Cloud) Handle provisioning, renewals, and management of cloud subscriptions and software licenses, ensuring compliance and accuracy.
Office and Administration » Data Entry
Experience: 1 - 2 years
I have an experience for data entry as a Order Management Specialist, we're processing paid google products which trained me to be detail-oriented and also efficient worker due to high volume of orders based on season.
Marketing » Sales » Order Management
Experience: 2 - 5 years
Manage the full order lifecycle from order entry to fulfillment, including validation, processing, tracking, and issue resolution.
Other Skills
Marketing » CRM » Salesforce
Experience: 2 - 5 years
Salesforce CRM & Case Management Use Salesforce to manage customer accounts, track cases, resolve issues, and maintain accurate records for reporting and follow-ups.
Project Management
Experience: Less than 6 months
Coordinate tasks, timelines, and stakeholders to ensure projects and workflows are completed efficiently and on schedule.
Customer Support
Experience: 2 - 5 years
Customer Operations & Support Provide support to customers by handling inquiries, resolving issues, and ensuring a smooth overall experience.
Marketing » CRM » NetSuite CRM
Experience: Less than 6 months
Process transactions, manage orders, and maintain data accuracy using ERP systems for finance, procurement, and operations.
Basic Information
- Age
- 30
- Gender
- Male
- Website
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- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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