Stiffany
Customer Service VA | Email , Chat & Phone Support | Scheduling & CRM Expert
Verified
With Timeproof
Overview
Looking for full-time work (9 hours/day)
at $4.67/hour ($1,008.00/month)
High school diploma
Last Active
June 29th, 2026 (yesterday)
Member Since
February 3rd, 2024
Profile Description
Hi! I’m a dedicated and reliable Virtual Assistant with almost 6 years of experience in customer service, including working as a call center agent and over 2 years as a VA.
I specialize in handling inbound and outbound calls,
I am comfortable working in fast-paced environments, handling multiple tasks, and maintaining clear and professional communication. I am also detail-oriented, proactive, and committed to delivering excellent customer service.
I’m currently looking for a long-term opportunity where I can grow, contribute consistently, and support clients in managing their customer communication efficiently.
If you’re looking for someone reliable, easy to work with, and focused on results, I’d be happy to help!
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
As a customer service representative we also cater inquiries form emails while waiting for an inbound calls and respond within the time limits.
Customer Support » Chat Support
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 2 - 5 years
I've been in the BPO Industry for more than 3 years as a Customer service representative where I was able to handle complaints and provide appropriate solutions with the time limits. I also assist customer's by updating and rescheduling bookings, password resets, sending emails and refunds. In my recent company that I worked with I do the following: • Placed an order for the guest •Update personal information •Processed replacement and reschedule delivery date. •Assist Inbound, Outbound and Email inquiries. •Used Salesforce •Determine the cause of the problem and perform troubleshooting. •Follow up to ensure resolution. •Keep records of guest interactions and follow communication procedures.
Other Skills
Marketing » CRM » Salesforce
Experience: 1 - 2 years
Real Estate » Appointment Setting
Experience: Less than 6 months
I have an experience with cold callings as a Virtual Assistant where I do Appointment setting for a property management services.
Customer Support » Phone Support
Experience: 2 - 5 years
Office and Administration » Data Entry
Experience: 2 - 5 years
Real Estate » Lead Generation
Experience: 1 - 2 years
Office and Administration » Multitasking
Experience: 6 months - 1 year
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Malaybalay, Bukidnon
- Tests Taken
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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