Virtual Assistant with Graphic Design Skills

Overview

Looking for full-time work (6 hours/day)

at $10.00/hour ($1,320.00/month)

Bachelors degree

Last Active

December 13th, 2024 (6 days ago)

Member Since

January 11th, 2024

Profile Description

Need help to streamline your operations?
10+yrs Customer Service Experience
Lead Generation, B2B, Sales 
Appointment Setting, Car Dealership

Here’s why you should HIRE me  

APPOINTMENT SETTER/BUSINESS DEVELOPMENT CENTER
- From weaving through flight options to magically conjuring tickets, I’ve mastered the art of turning travel woes into wanderlust adventures. Let’s navigate the skies together with a dash of charm and a sprinkle of magic!

Booking Flights 
Providing Information 
Issuing Tickets 
Handling Payments 
Managing Reservations 
Offering Assistance 
Providing Information 
Coordination with Airlines 
Complaints


ADMINISTRATIVE TASK
- From taming chaotic calendars to turning email chaos into organized bliss, I’m the administrative ace you’ve been looking for. With a knack for keeping things running smoothly, I'm your go-to guru for appointment scheduling, file wrangling, and all-around office wizardry. 

Email and Calendar Management
Data Entry and Management
Document Preparation         
Record Keeping and Reporting
Expense Management 
Customer Service 
Travel Arrangements 


SOCIAL MEDIA MANAGEMENT 
- With a knack for strategy sorcery, content magic, and community charm, I'm here to sprinkle some social sparkle on your brand. Let's ignite engagement, track success, and make your online presence shine like never before! 

Strategy Development 
Content Creation and Curation 
Scheduling and Publishing 
Community Engagement 
Campaign Management 
Brand Reputation Management 
Collaboration and Coordination 
Stay Updated on Trends


CUSTOMER SERVICE 
- Looking to add a little magic to your customer service game? Well, you've found the right wizard! I'm your friendly Customer Service Sorcerer, here to sprinkle some enchantment into every customer interaction.With my trusty communication wand and knack for problem-solving, I'll have your customers under my spell in no time.

Excellent problem-solving abilities
Customer-focused mindset 
Customer Satisfaction centric 
Strong communication and interpersonal skills 
Flight Booking Management 
Food Subscription Management 
Technical SupportEmail Support 
Collections 
Sales 
CRM 
Documentation 
SLA 
KPI 


QUALITY ASSURANCE
- Ready to build your version of Rome? I wield the scepter of assessment, analyzing interactions and guiding your team towards greatness. With a touch of coaching and a sprinkle of collaboration, I orchestrate the symphony of customer satisfaction.

Monitoring and Evaluation 
Identifying Areas for Improvement 
Providing Feedback 
Developing Quality Standards 
Training and Development 
Reporting and Analysis 
Quality Assurance Audits 
Customer Service Improvement 


ORDER MANAGEMENT 
- From the Upgrade to see actual infont an order is placed to its joyful delivery, I’m the maestro behind the scenes ensuring everything flows seamlessly. With expertise in order processing, inventory mastery, and customer care finesse I turn each transaction into a symphony of satisfaction! With my baton in hand, your business will hit all the right notes and keep the applause coming! 

Order Processing
Inventory Management 
Order Tracking 
Shipping Coordination 
Payment Processing
Customer Communication 
Returns and Exchanges


LEAD GENERATION
- From pinpointing prospects to nurturing them into valuable clients, I’m your expert in driving business growth through strategic marketing and outreach. Let’s fuel your success with targeted tactics and watch your revenue soar!

Research and Targeting 
Lead Identification 
Qualification 
Lead Nurturing 
Documentation and Reporting


DEBT COLLECTIONS 
- Ready to dive into the wild world of debt collection? As a Debt Collection Specialist, I’ve got the knack for chasing down those elusive payments with a smile. With my ninja negotiation skills and eagle eye for discrepancies, I make debt collecting look like a breeze. 

Inbound and Outbound Contacting Debtors 
Negotiating Payment Arrangements 
Documenting Communications 
Compliance 
Skip Tracing 
Resolving Disputes
Customer Service  


AIRLINE TICKETING 
- From weaving through flight options to magically conjuring tickets, I’ve mastered the art of turning travel woes into wanderlust adventures. Let’s navigate the skies together with a dash of charm and a sprinkle of magic!

Booking Flights 
Providing Information 
Issuing Tickets 
Handling Payments 
Managing Reservations 
Offering Assistance 
Providing Information 
Coordination with Airlines 
Complaints


TOOLS / APPS I USE TO SCALE THE BUSINESS
  
Calling Tools / CRM 
VinSolutions
Amadeus Navitaire
WebRTC 
ICAF 
Paymentech
SalesforceSugar CRM 
Genesys
MicroSIP

Communication Tools
Slack
Front 
MS Teams
Whatsapp 
Zoom 

Productivity Tools  
MS 365 
Google Suite/Workspace 
Calendly 
ChatGPT 
Notion
Asana
Trello
Click Up
Mailchimp
Bookipi

Graphic Design / Creative Content
Canva
Capcut
Filmora

Social Media / Online Platforms 
Meta Business Suite 
HootSuite 
Metricool 
Pinterest 
TikTok
Threads 
X (formerly Twitter)
Reels 
Shopify 
Carousell 
TikTok Shop

Ready to elevate the game to the next level?
Sugar, Spice, and Everything Nice – Plus a Virtual Assistant to Roll the Dice!

Guaranteed no-cost until you HIRE ME. *wink 

Talk soon,
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