Experienced Technical Support and Customer Service professional with over 10 years of expertise in telecommunications, mobile technology, smart devices, and financial services. Skilled in troubleshooting complex technical issues, handling escalations, and delivering effective account resolutions. Proven ability to enhance customer satisfaction, retain clients, and perform in fast-paced environments.

Deep understanding of the products or services being offered is essential. This knowledge allows me as sales agent to effectively communicate value to potential customers. Precision is paramount in data entry. Ensure that the information entered is accurate, and double-check data for errors before finalizing. Managing and responding to emails, letters, and other forms of communication. Customer service trainers focus on training customer support representatives to provide excellent service. They cover topics such as effective communication, problem-solving, and handling customer inquiries.

Highly organized Collections/Accounts specialist with strong experience in payment follow-ups, client communication, overdue account tracking, and report preparation. I generate Aging Reports, Orders Reports, and weekly/monthly summaries to support decision-making and ensure updated account records. Reliable, detail-oriented, and able to work independently with minimal supervision.

Experienced Property Manager, Real Estate Virtual Assistant, Executive Assistant, and Transaction Coordinator with hands-on experience managing residential, commercial, and Section 8 properties. I work closely with real estate investors and brokers, handling tenant relations, leasing, rent collection, compliance, maintenance coordination, vendor management, HOA matters, transaction coordination, and day-to-day operations.

I am proactive, detail-oriented, and reliable, helping property owners keep their properties running smoothly while saving time and increasing efficiency. If you're looking for someone who can take ownership of tasks and provide long-term support, let's connect.

Hi, I’m Brokshield! With a strong specialization in customer relations, I excel in handling inquiries, resolving concerns, and account reconciliation. I've been thriving in the real estate industry for the past 2 years. Known for my cheerful demeanor, I always find the bright side of every task, no matter how challenging. Cheers to our future work together!

Hi there,
I am a Virtual Assistant specialized in Billing and Collections, General Admin and Accounting, Data Entry, and Customer Support. Here are the tasks I can do for you:


General and Admin VA:
-Data entry
-Admin tasks
-Email handling
-Calendar management
-File management and organization
-Customer support
-Drafting correspondence
-Creating presentations
-Travel arrangements
-Other tasks as needed

Billing and Collection VA:
-Invoicing
-Payment processing and recording
-Reconciliation
-Dispute management
-Customer inquiries
-Collection management
-Bookkeeping

Tools:
-Microsoft Suite (Word,Powerpoint,Excel,Teams,Outlook)
-Google Sheets
-Google Docs
-Google Calendar
-Oracle Netsuite
-Quickbooks
-Microsoft Dynamics Business Central
-Salesforce
-HighRadius Cloud
-Sap Gui 740

Let's connect in chat so we can discuss further.

I am a naturally articulate individual with an engaging personality. I have a strong interest in hosting, writing, and photography, and I am actively engaged in social issues relevant to society. I am keen on exploring unfamiliar fields and discovering new ideas that contribute to my personal and professional growth. I graduated with a degree in Bachelor of Science in Management Accounting from the University of Mindanao Tagum.

Cloud Billing Specialist III | Billing and Collection | Reconciliation Specialist | Admin Assistant | Accounts Payable

Detail-oriented Customer Service Representative and Administrative Assistant with
communication and organizational skills. Skilled in resolving inquiries, managing office tasks, and supporting team operations to enhance customer satisfaction and ensure efficient workflow.

Loan Processor | Billing & Collections Specialist | Real Estate Financing | Excel / Google Sheet| CRM | SAP

Experienced BPO professional with a background in Collections, Customer Service, and Tele-interviewing roles, handling a wide range of accounts- form auto-loans to telecom bills- using auto dialer system for both inbound and outbound calls.

Core Strengths:
* Negotiating payment arrangements and settlement arrangements
*Providing empathetic, professional support while ensuring compliance with client policies and regulations
*Thriving in fast-paced, performance driven environments with high call volumes
*Documenting call outcomes, account updates, and customer interactions for accurate follow-up and reporting

System and Software Experience:
Clerkie, Reclaim, Livevox, CATI-dialer, Synergy, Outlook, Microsoft 365, Shaw, Jobber. Power BI and Apollo

Customer Service Skills:
*Handling inquiries
*Basic troubleshooting
*service activations
*Escalation of complex issues when necessary.

Work Philosophy:
Whether it's debt recovery or customer support, I believe in treating every customer interaction with respect, fairness and clarity.

Availability:
Open to both part-time and full-time remote opportunities.

Dedicated and results-oriented Collections Specialist with 2 years of proven experience in third-party collections. Skilled in managing delinquent accounts, negotiating effective repayment solutions, and consistently achieving recovery targets while maintaining compliance with industry regulations. Adept at handling high-volume accounts with professionalism, resilience, and attention to detail. Strong communicator with the ability to build rapport, de-escalate conflicts, and create positive outcomes even in challenging situations. Recognized for reliability, persistence, and a goal-driven mindset, contributing to both team success and overall company performance.

Former team manager with experience in leadership, operations, and team coordination. Skilled in communication, organization, and problem-solving. Adaptable and seeking online opportunities in virtual assistance, customer support, or admin roles.

Hi, I'm Deng, 22 years old. A Multi-Skilled VA, Medical Billing, Financial Collections, and Support Specialist based in the Philippines.

I'm a committed, multi-talented professional seeking a long-term virtual assistant position where I can use my varied experience in customer service, financial collections, and healthcare administration. I do best in situations that call for excellent communication, multitasking, and problem-solving abilities.

I worked as a Medical Virtual Assistant for a year, specialising in Revenue Cycle Management. During that time, I successfully processed previous claims, handled denials, examined ERAs, and documented payments. Before that, I worked for a travel agency for a year, handling both incoming and outgoing calls and email bookings. I have also worked in the financial industry for nine months, handling money and auto loan collections, processing payments, and setting up personalised payment plans for clients. I'm excited to contribute this special combination of abilities to a progressive organisation where I can support company expansion and streamline operations.

Ready to leverage my diverse skill set to deliver immediate value and long-term operational support to your team.