Results-driven Administrative and Customer Service Professional with over 9 years of experience in visa and petition processing, customer support, administrative operations, documentation management, and client relations. Proven ability to manage complex administrative tasks, coordinate schedules, handle customer inquiries, and maintain accurate records in fast-paced environments.Possesses a Bachelor's Degree in Information Technology with additional training in freight brokerage, dispatching, load tracking, quoting, rate negotiation, and transportation management systems (TMS). Skilled in customer support, data entry, troubleshooting, logistics coordination, and process improvement. Strong organizational, communication, and problem-solving abilities with a reputation for being dependable, adaptable, and detail-oriented.Proficient in Microsoft Office applications, website design, basic programming, photo and video editing, and administrative support tools. Seeking opportunities where extensive administrative experience, customer service expertise, and logistics knowledge can contribute to organizational success and operational efficiency.
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Email or send customer of their billing statement
Experience: 2 - 5 years
Inventory Encoding Filing of Purchase Order and Quotations Doing RRF (Receiving Report Form) Giving MIS (Materials Issuance Sheet) Receiving of delivery Inventory Encoding Filing of Purchase Order and Quotations Doing RRF (Receiving Report Form) Giving MIS (Materials Issuance Sheet) Receiving of delivery Inventory Encoding Filing of Purchase Order and Quotations Doing RRF (Receiving Report Form) Giving MIS (Materials Issuance Sheet) Receiving of delivery - Administrative Assistant - Checking of emails and print out - Check and Accept Documents - Process Panama License of Seafarers - Schedule trainings and PDOS - Schedule Medical - Assist Pre Screening of Seafarers Administrative Assistant US Visa Processing Airline Ticketing Administrative Assistant Inventory Basic Accounting
Experience: 5 - 10 years
Experience: 2 - 5 years
-PLDT Customer Representative -PLDT Welcoming Agent -Promoted to Assistant Team Lead -Promoted to office Support Staff of PLDT Billing and General Information Agent - Basic Tech
Experience: 6 months - 1 year
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
● Learned fundamentals of freight brokerage, dispatching, quoting, and rate negotiations. ● Gained hands-on practice with TMS platforms, load boards, and freight class calculators. ● Trained in carrier lane specialization, broker-carrier agreements, and track & trace.
Experience: Less than 6 months
I attended freight va 3 day challenge and learn this skills. ● Load Tracking & Scheduling (trained) ● Quoting & Rate Negotiation (trained) ● Carrier & Shipper Communication (trained) ● TMS Navigation & Data Entry ● Load Boards Research & Posting ● Freight Class Calculation ● Customer Support & Conflict Resolution ● Problem-Solving & Multitasking
Experience: Less than 6 months
● Learned fundamentals of freight brokerage, dispatching, quoting, and rate negotiations. ● Gained hands-on practice with TMS platforms, load boards, and freight class calculators. ● Trained in carrier lane specialization, broker-carrier agreements, and track & trace.
Experience: Less than 6 months
● Learned fundamentals of freight brokerage, dispatching, quoting, and rate negotiations. ● Gained hands-on practice with TMS platforms, load boards, and freight class calculators. ● Trained in carrier lane specialization, broker-carrier agreements, and track & trace.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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