Virtual Assistant | Property Manager | Graphic Designer

Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

July 21st, 2025 (341 days ago)

Member Since

May 23rd, 2023

Profile Description

Are you looking for a dedicated Virtual Assistant who can manage your property needs, keep your admin tasks organized, and communicate with professionalism and care?

I’m Jim—a self-motivated professional with a proven track record in property management, virtual assistance, and customer service. 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Portfolio:  ----------
LinkedIn Profile:  ---------- : ----------
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

MY MISSION:

To streamline your business, lighten your workload, and make your operations smoother—so you can focus on what truly matters.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

I SPECIALIZE IN:

• PROPERTY MANAGEMENT – Managing long-term rentals, coordinating repairs, liaising with tenants, and ensuring everything runs seamlessly.

• VIRTUAL ASSISTANCE – Handling admin tasks, documentation, and project coordination with precision and professionalism.

• CUSTOMER SUPPORT/SERVICE – Providing top-notch service through email, chat, and phone support—building trust and ensuring satisfaction.

• GRAPHIC DESIGN AND BRANDING – Offering graphic design work to enhance your brand’s presence without overcomplicating things.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

CUSTOMER SERVICE ACCOUNTS I'VE WORKED ON:

• Airbnb (Resolutions 2 team): Mediated disputes and claims between guests and hosts, aligning with policies and ensuring fair outcomes through calls, emails, and chats.

• Flair Airlines: Assisted with flight bookings, itinerary changes, rebookings, refunds/compensations, and lost baggage, ensuring a smooth customer journey.

• JPMC Bank: Focused on claims management—helping customers file claims for fraud, duplicate charges, non-received items, ATM withdrawal issues, and more, while ensuring compliance and accurate records.

• Greenleaf: Verified members’ insurance and benefits, resolved claim issues, and guided healthcare providers through claims processes.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

SUPPORT ROLES I'VE DONE: 

• Email and Chat Support – Clear, concise, and always professional.

• Phone Support – Confident handling of calls and resolving issues.

• Documentation & Tracking – Maintaining accurate records to boost efficiency.

• Problem Solving & Issue Resolution – Going above and beyond to find solutions.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Why Choose Me?

• Adaptable – I thrive in dynamic environments and am always open to learning.

• Detail-Oriented – No small task is ever overlooked.

• Flexible & Easy to Work With – I adjust to your needs and work style seamlessly.

• Strong Communicator – Ensuring everything is clear, professional, and focused on results.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Whether you’re looking for someone to handle your property management tasks, support your team, or provide exceptional customer service, I’m here to help.

Let’s talk about how I can support you—the success of your business is also my triumph. Together, we can make it happen!