I am a highly organized, proactive, and dependable Executive & Operations Assistant with a strong track record of supporting CEOs, founders, courier businesses, and fast-paced startups. I specialize in keeping operations smooth, communication clear, and administrative tasks consistently ahead of schedule. With a focus on efficiency and structure, I help business owners free up time, stay organized, and scale without bottlenecks.I excel in managing inboxes and calendars, organizing business documents, handling recruitment pipelines, preparing lead lists, and assisting with gig/contract applications, especially within the courier and logistics industry. My work ethic is defined by accuracy, initiative, and resourcefulness, ensuring nothing slips through the cracks.Tools & Platforms:
Google Workspace • Microsoft Office/Outlook • Notion • Slack •
Inbox & calendar management • Recruitment & applicant screening • Contract/gig applications • Document organization • CRM updating • Lead list building • Administrative coordination • Research • Scheduling & reminders • Clear communication • Time management • Process improvement • Working autonomouslyI bring a solution-oriented mindset, strong attention to detail, and the ability to manage tasks with minimal supervision. My commitment is to deliver consistent, high-quality support that helps business owners operate more efficiently and focus on growth.
Experience: 6 months - 1 year
Customer Service (Email, Chat, Phone) Short Vacation Rental/Property Management (Airbnb, HomeAway, Booking.com, TripAdvisor, Expedia) Claims and Resolutions Review Management Listing Creation Reservation Management Pricing Setup Coordination with Housekeeping and Maintenance Teams Communication with Property Managers
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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