Mark

IT Professional

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Overview

Looking for full-time work (8 hours/day)

at $5.08/hour ($960.00/month)

Bachelors degree

Last Active

June 1st, 2026 (16 days ago)

Member Since

February 14th, 2023

Profile Description

I’m an IT Support Specialist with experience in troubleshooting hardware, software, and network issues across Windows and macOS systems. I specialize in Microsoft 365 administration, Active Directory user management, and remote technical support.

I’ve supported global clients, handling tickets efficiently while meeting SLA targets. I’m also experienced in VPN troubleshooting, basic Microsoft Azure, and VMware environments.

Reliable, detail-oriented, and client-focused, I deliver fast and effective IT solutions to keep systems running smoothly.

Top Skills

Customer Support » Technical Support

Experience: 1 - 2 years

Office and Administration » Microsoft 365

Experience: 2 - 5 years

Customer Support » Helpdesk Support

Experience: 2 - 5 years

Other Skills

Software » Application Performance Management » VPN

Experience: 2 - 5 years

Systems Administration » Windows Administrator

Experience: 2 - 5 years

Software » Network Administration » Active Directory

Experience: 2 - 5 years

Software » Network Administration » Network Troubleshooting

Experience: 2 - 5 years

E-Commerce » Ebay » Customer Support

Experience: 2 - 5 years

Cloud Services » Azure

Experience: 2 - 5 years

Cloud Services » Azure » Compute - VMWare Solution

Experience: 2 - 5 years

Software » Software QA Testing

Experience: 2 - 5 years

Office and Administration » Documentation

Experience: 2 - 5 years

Basic Information

Age: 26

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 101: DISC
Dominance: 35
Influence: 15
Steadiness: 33
Compliance: 17

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”