Home Care Scheduler | Care Coordinator | NDIS | Aged Care | Rostering | Virtual Assistant | Operations Specialist
I am a Home Care Virtual Assistant specializing in scheduling, rostering, and care coordination for aged care and disability service providers.
Skills & Expertise:
• Home Care Scheduling
• NDIS Coordination Support
• Aged Care Rostering
• Shift Management & Call-Out Coverage
• Caregiver Coordination
• CRM & Scheduling Software
• Client Communication
• Compliance Documentation
• Administrative Support
• Operations Management
• BPO Leadership Experience
• Process Improvement
With over 13 years of experience in operations and team leadership, I bring strong organizational skills, attention to detail, and the ability to manage high-volume scheduling environments.
I help agencies:
• Reduce missed visits
• Improve roster efficiency
• Maintain compliance records
• Ensure consistent client care
Reliable. System-oriented. Deadline-driven.
Experience: 10+ years
Customer Servicing / Support for almost the entire BPO career I have.
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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