Global servicedesk act as an IT for all region.
account creation/disabling of account thru AD and exchange,
shared drive/folder permission
mailbox/dl creation
networking /vpn/cisco anyconnect
mobile authenticator set up
software installation and uninstallation
hardware troubleshooting printer, pc
outlook,exchange app, azure
antivirus
telephony voip,connectwise,Directo
Experience: 2 - 5 years
Supporting users from different jurisdiction via O365 platform and M365
Experience: 6 months - 1 year
As a level 2 and part of escalation team. We are the one doing quality assurance, coaching and escalations. Part of process and improvement quality team
Experience: 2 - 5 years
Monitoring back up servers for any failed jobs and creating ticket to support team
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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