Marc

VA, Customer Service Rep (Non-voice), Records Retrieval Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Associates degree

Last Active

July 25th, 2026 (2 days ago)

Member Since

July 8th, 2022

Profile Description

Experienced and detail-oriented professional with a strong background in customer support, virtual assistance, and medical records retrieval. Began my career at ECE Consulting Group as a Chat and Email Support Representative, where I developed excellent written communication skills, handled customer inquiries efficiently, and maintained professionalism in a fast-paced environment.

Expanded my skill set as a Virtual Assistant for Washington Gym, LLC, managing administrative tasks, lead generation, and daily operational support while working independently in a remote setting. This role strengthened my organizational abilities, time management, and adaptability.

Most recently, I worked for over two years as a Medical Records Retrieval Specialist at Lexitas, where I managed high-volume medical records requests, coordinated with healthcare providers, ensured compliance with privacy regulations, and consistently met strict deadlines. Known for reliability, organization, and proactivity, I excel at handling sensitive information and delivering results in remote work environments.