Ronald
SaaS Support | Shopify VA | N8N/Zapier/GHL Automations
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $10.02/hour ($1,920.00/month)
Bachelors degree
Last Active
June 24th, 2026 (6 days ago)
Member Since
May 23rd, 2022
Profile Description
Ready to turn chaos into clarity and
Why I Am Your Best ASSET
*Customer Support Pro
Delivering top-tier service with empathy, speed, and problem-solving precision—across
*Crypto Support Specialist
Guiding users through wallet setups, transaction issues, and platform navigation with a deep understanding of blockchain basics and digital security.
*Tech-Savvy Creative
Combining design thinking with technical know-how to create engaging content, intuitive interfaces, and streamlined processes.
*SaaS & Software Support
Experienced in SaaS platforms like
*Wills & Probate Support Specialist
Experienced in preparing legal documents, supporting attorneys, and ensuring clients understand estate planning, probate, and trust processes.
*Medical Support Knowledge
Handling sensitive patient inquiries, data entry, appointment coordination, and insurance verifications in HIPAA-compliant environments.
*Web Design Skills
Designing and maintaining user-friendly, responsive websites with a focus on functionality, layout, and client branding using tools like Wix, or Shopify.
*Troubleshooting Master
Diagnosing hardware/software issues, resolving connectivity problems, guiding users through system errors—always with a calm, clear approach.
Tech Stack & Tools Proficiency
*Communication & Collaboration
Slack
Flock
Microsoft Teams
WhatsApp
*HR & Workforce Management
Workday
Avaya
*Customer Support Platforms
Intercom
Zendesk
Freshdesk
JivoChat
*CRM & Sales Tools
HubSpot
Infinity
Pipedrive
*Financial & Verification Tools
Decision Logic
Ninja Edge
*Website & eCommerce Platforms
Wix
Shopify
*Productivity Tools
Microsoft Excel
*Remote Access & IT Support
TeamViewer
AnyDesk
*Clinical & Laboratory Standards
CLIA (Clinical Laboratory Improvement Amendments)
COLA (Commission on Office Laboratory Accreditation)
API (American Proficiency Institute)
Let’s work together to make your ideal day run smoothly. Just click “Hire,” send an invite, or make an offer here.
Top Skills
Customer Support » Technical Support
Experience: 10+ years
Customer service has always been a core part of my role as a SaaS and software support specialist, with over 8 years of experience across various industries. I’ve handled inquiries, technical issues, and client onboarding for eCommerce stores, loan companies, medical organizations, and well-known platforms like Discord, Bitdefender, and Norton. My ability to communicate clearly, resolve issues efficiently, and deliver a positive user experience has been consistent throughout my career.
Office and Administration » Data Entry
Experience: 5 - 10 years
Worked with Syncsol as a Product Lister and Data Entry Specialist, managing product uploads and updates across their Etsy and Shopify stores with accuracy and consistency. Also worked with Sound Lab Consultants as a Data Entry Specialist, where I was responsible for transferring lead data from Excel to Pipedrive, ensuring precise tagging and keyword optimization for better lead tracking and segmentation. Typing test https://www.loom.com/share/58666a15849e4a0089bb87b7475a6f43 Live video on how I do it https://www.loom.com/share/c0b6136c91af4661a1f477b57261d222
Customer Support » Customer Service
Experience: Less than 6 months
Other Skills
Website Builder » Shopify
Experience: Less than 6 months
I’ve built and customized several Shopify websites, including BrunoAmalfi.com, ChristianVelure.com, AimControl.shop, and Velezzo.com. I used Shopify templates as a foundation and skillfully tweaked layouts, styles, and features to create visually appealing and user-friendly online stores tailored to each brand’s identity.
Website Builder » Wix
Experience: 1 - 2 years
Sample is my portfolio site https://ronaldpatrickangel.wixsite.com/rpga-solutions-4
Loan Processing
Experience: 2 - 5 years
Loan Processing
Experience: Less than 6 months
Customer Support » Email Support
Experience: 10+ years
Customer Support » SaaS
Experience: 5 - 10 years
Website Builder » Weebly
Experience: Less than 6 months
Software » Application Performance Management » Firewalls
Experience: 5 - 10 years
Software » Application Performance Management » VPN
Experience: 5 - 10 years
Professional Services » Medical Services » HIPAA Compliance
Experience: 1 - 2 years
Worked with Sound Lab Consultants as their COLA Specialist, CLIA Specialist, and American Proficiency Institute (API) Specialist. In this role, I was responsible for managing compliance documentation, ensuring adherence to regulatory standards, and supporting laboratories through the certification and proficiency testing processes. I assisted with preparing and submitting necessary forms, tracking deadlines, organizing lab data, and communicating with accreditation bodies to ensure full compliance with COLA (Commission on Office Laboratory Accreditation) and CLIA (Clinical Laboratory Improvement Amendments) requirements. I also supported labs in maintaining performance accuracy through API proficiency testing coordination, helping streamline workflows and reduce audit risks.
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Teresa, Rizal
- Tests Taken
- IQ
- Score: 127
- DISC
- Dominance: 33
- Influence: 14
- Steadiness: 23
- Compliance: 30
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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