Ellaine

Virtual Assistant|Customer Support|Short Term Rental Manager

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

January 22nd, 2025 (2 days ago)

Member Since

May 10th, 2022

Profile Description

Stop Scrolling! Your Perfect Match is Right Here! 

With over 3+ years as a Short-term Rental Manager and 2 years in exceptional customer service, I’m your go-to partner for seamless support that takes your business to the next level! Whether you need a top-notch Property Manager, Co-host for your listings or expertise in Hot2000 Home Modeling, I’ve got you covered. Let's work together and achieve your goals! 

Why Choose Me? 

>  Short-Term Rental Manager

~ Property Management Tools: Proficient in Hostaway, Hospitable, Guesty, and Hostai
~ Operations Management: Skilled in Turno, Breezeway, and Asana for task coordination
~ Access Solutions: Knowledgeable in KeyNest and Smart Lock systems
~ Communication Tools: Experienced with Aircall and RingCentral
~ Payment Processing: Familiar with Stripe and Paypal
~ Booking Platforms: Expert in Airbnb, Upgrade to see actual info, and VRBO management
~ Guest Experience Tools: Skilled in Touch Stay for digital guest guidebooks and Beyond Pricing for revenue management
~ Data Analytics: Proficient in Google Analytics and PriceLabs for performance tracking and pricing optimization

> Virtual Assistant Services

~??Email Management: Proficient in Google Workspace (Gmail)
~ Calendar Scheduling: Expert in Google Calendar
~ Data Entry: Skilled in Microsoft Excel & Google Sheets
~ Hot2000 Modeler: Expertise in versions 11 & 12
~ Social Media Management: Experienced with Buffer & Hootsuite
~ Research Tasks: In-depth research with Google & LinkedIn
~ Document Editing: Microsoft Word & Google Docs
~ Travel Arrangements: Organized with TripIt & Expedia
~ E-commerce Support: Knowledgeable in Shopify & WooCommerce
~ Product Listing: Experienced with Amazon Seller Central & eBay
~ Graphic Design & Editing: Creative with Canva
~ Video Creation: Skilled in Pictory

> Customer Support Expertise

~ Ticket Management: Proficient in Salesforce & Zendesk
~ Live Chat Support: Experienced with Intercom & LiveChat
~??Email Management: Efficient with Gmail & Outlook
~ Phone Support: Skilled in Five9 & Avaya
~ Social Media Monitoring: Expert with Hootsuite & Sprout Social
~ Customer Feedback Analysis: Using SurveyMonkey & Typeform
~Airbnb Support: Co-hosting, booking management, & pricing optimization
~ Project Management Tools: Skilled in ClickUp, Upgrade to see actual info & Notion

> Data Entry & Copywriting Skills

~ Inputting & Organizing Information: Microsoft Excel & Google Sheets
~ Verifying Data Accuracy: Using Google Forms & SurveyMonkey
~Crafting Compelling Content: Proficient with Grammarly & Hemingway Editor
~ Writing Promotional Materials: Using Canva & Adobe Spark
~ Editing for Clarity: Microsoft Word & Google Docs
~ ChatGPT & Gemini Wizard: Your AI writing partner!

Ready to Tackle Any Task! 

I’m dedicated to efficiency and excellence and I'm here to help you succeed with your projects. Whether it’s managing your property, handling customer inquiries, or creating beautiful content, I’m ready to jump in and make great things happen! 

Let’s collaborate and bring your vision to life! 

Basic Information

Age
30
Gender
Female
Website
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Address
Muntinlupa City, Metro Manila/ NCR
Tests Taken
IQ
Score:  114
DISC
Dominance: 47
Influence: 10
Steadiness: 24
Compliance: 19
English
C2(Advanced/Mastery)
Government ID
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Timothy Schucker

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“I'm working with a very very talented person.”

- Austin L. Church

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