Customer support professional with 15+ years of experience handling
Experienced in customer communication, issue resolution, order management, refunds, cancellations, and KPI-driven support. Most recently worked remotely for a U.S.-based e-commerce brand using Zendesk, Shopify, ShipHero, and Slack for daily customer support operations.
Reliable, adaptable, and comfortable working in fast-paced remote environments.
Currently open to remote customer support, e-commerce support, and back-office opportunities, including both full-time and part-time roles.
Experience: 2 - 5 years
Experience: Less than 6 months
Shopify VA (Self-Trained) I'm a customer service professional with 15+ years of BPO and freelance experience in chat, email, and voice support — and I'm now focusing fully on e-commerce and Shopify support roles. I recently built a Shopify store from scratch on my own — from product concept to store setup, listings, customization, and order flow. It's self-taught, and I'm proud to be transparent about that. I believe in honest work and growing with the right team.
Experience: Less than 6 months
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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