• Responsible for the end-to-end process of collecting medical records and associated
documents for individual cases. • Enter client data and document all case activities and updates into SmartAdvocate. • Sending medical records and billing requests and authorization to various medical facilities and clinics.• Contacting doctors and provider services to get the medical and billing records of patient. • Save all relevant paperwork to the client’s account on the case management software
• Maintain a thorough understanding of each individual case, including its status, documents, and actions required• Maintain an organized task list on a daily basis. Set tasks and prioritize activities based on
established timelines to ensure no deadlines are missed
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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