Khent

Experienced Technical/Service Desk/CSR & Citrix Engineer

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Overview

Looking for part-time work (6 hours/day)

at $4.13/hour ($600.00/month)

Bachelors degree

Last Active

February 23rd, 2026 (105 days ago)

Member Since

May 14th, 2021

Profile Description

Hi, I'm ---------- a highly motivated and self-driven professional with over 12+ years of experience in customer service, technical support, and remote IT assistance. I deliver reliable, efficient support across multiple channels, including chat, email, and voice, with hands-on expertise in remote desktop services, virtual desktop and apps, and Windows-based systems.
My background spans a variety of roles, including customer support, IT helpdesk (both remote and onsite), dispatch coordination, and e-commerce virtual assistance. I’ve successfully handled tasks such as manual order processing, product tracking, customer inquiries, refunds and cancellations, email management, documentation, and general VA support. I’m known for being adaptable, detail-oriented, and committed to delivering high-quality work even under pressure.
I value clear communication, trust, and continuous learning, and I'm always eager to take on new tools and platforms to better support and grow your business.