I'm reliable and detail-oriented HVAC Dispatcher & Operations Support Specialist with experience in scheduling, dispatching, customer support, lead follow-ups, and CRM management. Experienced in coordinating technician schedules, handling inbound and outbound customer calls, booking appointments, and supporting daily HVAC operations.
Skilled in fast lead response, appointment scheduling, customer communication, follow-up systems, and calendar management to help improve booking rates, workflow efficiency, and customer satisfaction. Organized, quick to learn new systems, and committed to keeping operations smooth while helping businesses generate more booked appointments.
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experienced in coordinating service dispatch operations, assigning technicians, tracking job progress, and ensuring timely customer communication.
Experience: 1 - 2 years
Experience: 1 - 2 years
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