Moderation, Customer Service, Sales, Basic Graphic Design

Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

Bachelor's Degree

Last Active

January 31st, 2025 (today)

Member Since

February 22nd, 2021

Profile Description

PROFESSIONAL SUMMARY
I am a results-driven professional with a diverse background in customer service, content moderation, sales, and teaching. Known for my strong work ethic and commitment to excellence, I consistently deliver high-quality outcomes while maintaining a keen eye for detail. My adaptability and passion for continuous growth have enabled me to thrive in various roles, contributing to both personal and organizational success.

SERVICES OFFERED:
1. Customer Service & SupportCustomer serviceTechnical supportCRM managementConflict resolution & problem-solving for customers
2. Virtual AssistanceAdmin tasks & calendar managementEmail managementData entry & reportingTranscriptionDocument management
3. Social Media Management & MarketingSocial media content creation & curationPlatform management (Facebook, Instagram, LinkedIn, etc.)Social media strategy & analytics (including content performance tracking)Lead generation & audience engagementSocial media campaign management
4. Content Creation & ManagementContent managementBasic graphic design (using tools like Canva, etc.)Basic video editing (for social media or content creation)
5. Sales & Marketing SupportSales & product researchEmail marketing campaignsProduct knowledge & promotionCustomer relationship management (CRM)
6. Teaching & Educational SupportTutoring/online teaching (Filipino language or general subjects)Lesson planning & content developmentEducational technology supportClassroom management & virtual learning facilitation

WHAT MAKES ME STAND OUT?
1. Diverse Work Experience:
As a Trust and Safety New Associate and Client Technology Account Specialist, I played a crucial role in maintaining the integrity and trustworthiness of social media platforms by evaluating social media and advertising content for policy compliance, reviewing images and text-based content using proprietary tools, and analyzing ad units and web pages while documenting findings through web-based systems.
My experience as a Sales Performance Specialist and Customer Service Representative refined my ability to build and maintain strong client relationships, effectively communicate value, and deliver customized solutions that enhance customer satisfaction, drive sales, and contribute to business success.
As a High School Teacher, I educated, inspired, and guided students toward academic and personal growth. I created engaging lessons to enhance learning and critical thinking. My role also involved mentoring and fostering a positive classroom environment.
2. Achievements and Awards:
Consistent Dean's Honor Lister during my academic journey.Award-winning researcher, earning 1st place as Best in Research Presenter.Leadership roles, such as Vice President of a language advocacy organization.
3. Skillset:
In content moderation, I developed strong analytical thinking, attention to detail, decision-making, problem-solving, and communication skills, while also gaining proficiency in technical tools, emotional resilience, time management, adaptability, and risk assessment.Exceptional communication, problem-solving, and interpersonal abilities.A passion for education and organizational development.

YEARS OF EXPERIENCE
With over 5 years of professional experience spanning education, BPO, and content moderation, I bring versatility and a proven track record of excellence to any role.