Greetings!
I am a detail-driven Dispatch Coordinator with strong experience managing scheduling, communication, and real-time coordination for fast-paced, US-based service and operations teams. I specialize in keeping people, schedules, and systems aligned ensuring smooth daily operations with zero missed appointments or double bookings.
What I Do Best:
Dispatch & Scheduling
Coordinate technicians, drivers, or entertainers across multiple locations
Manage complex Google Calendars and prevent scheduling conflicts
Optimize routes and assignments for efficiency and coverage
Operations Support
Track job status from assignment to completion
Monitor schedule changes and resolve conflicts in real time
Maintain accurate records in CRM and dispatch systems
Client & Team Communication
Professional phone,
Confident speaking with customers, field staff, and management
Clear updates, confirmations, and follow-ups
CRM & Tools
GoHighLevel (pipelines, workflows, tags, calendars)
Google Workspace (Calendar, Sheets, Docs)
Stripe / payment tracking
Zoom, Slack,
Problem-Solving Mindset
Anticipate issues before they escalate
Adapt quickly to last-minute changes
Take ownership of operational gaps and fix them proactively
Industries Supported
Service-based businesses (HVAC, garage door, field services)
Event operations & entertainment agencies
Transportation and logistics
Healthcare and home-based services
Work Style
I work with precision, urgency, and accountability. Dispatch is the nerve center of any operation, and I treat it that way keeping schedules clean, teams informed, and clients confident.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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