I've been in the BPO industry for almost 11 years handling Customer Service Fundamentals, Hardcore billing, bill disputes, upselling, escalations, trouble shooting for mobile Phones, and landlines.
I have experience managing a team and handling escalation calls
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.