Misha

Customer Service Representative / Account Specialist

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.80/hour ($1,120.00/month)

Bachelors degree

Last Active

July 10th, 2026 (10 days ago)

Member Since

October 23rd, 2018

Profile Description

Hi,
I'd love the opportunity to support your team. With over 3 years of hands-on experience in US-based medical insurance processes and 2+ years in facilities management, I'm confident in my ability to handle front desk operations, manage patient inquiries, and deliver professional, efficient service.
Throughout my career, I've successfully:
*
Managed high-volume inbound and outbound calls with empathy and precision
*
Navigated complex insurance verifications and authorizations
*
Coordinated with medical teams and third-party vendors to resolve patient concerns
*
Maintained HIPAA compliance and ensured accurate documentation
I pride myself on clear communication, strong organizational skills, and ability to remain calm under pressure. Clients and managers have consistently recognized my reliability, problem-solving ability, and commitment to delivering a positive patient experience.
I'm eager to bring that same level of excellence to your project and would be happy to connect to discuss how I can add value to your team.
Looking forward to hearing from you!
Best regards,
Misha