Misha
Customer Service Representative / Account Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.78/hour ($1,120.00/month)
Bachelors degree
Last Active
July 10th, 2026 (13 days ago)
Member Since
October 23rd, 2018
Profile Description
Hi,
I'd love the opportunity to support your team. With over 3 years of hands-on experience in US-based medical insurance processes and 2+ years in facilities management, I'm confident in my ability to handle front desk operations, manage patient inquiries, and deliver professional, efficient service.
Throughout my career, I've successfully:
*
Managed high-volume inbound and outbound calls with empathy and precision
*
Navigated complex insurance verifications and authorizations
*
Coordinated with medical teams and third-party vendors to resolve patient concerns
*
Maintained HIPAA compliance and ensured accurate documentation
I pride myself on clear communication, strong organizational skills, and ability to remain calm under pressure. Clients and managers have consistently recognized my reliability, problem-solving ability, and commitment to delivering a positive patient experience.
I'm eager to bring that same level of excellence to your project and would be happy to connect to discuss how I can add value to your team.
Looking forward to hearing from you!
Best regards,
Misha
Top Skills
Customer Support
Experience: Less than 6 months
Customer Support » Email Support
Experience: Less than 6 months
Customer Support » Phone Support
Experience: Less than 6 months
Other Skills
Customer Support » Technical Support
Experience: Less than 6 months
Customer Support » Social Media Moderation
Experience: Less than 6 months
Customer Support » Forum Community Moderation
Experience: Less than 6 months
Customer Support » Content Management
Experience: Less than 6 months
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Las Piñas, Metro Manila
- Tests Taken
- DISC
- Dominance: 29 %
- Influence: 18 %
- Steadiness: 36 %
- Compliance: 17 %
- Government ID
- Sign Up with Pro Account to View
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