Esperanza

Logistic Coordinator | Track and Trace | Scheduler / Appointment Setter

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Overview

Looking for full-time work (8 hours/day)

at $4.38/hour ($848.00/month)

Bachelors degree

Last Active

July 18th, 2026 (today)

Member Since

September 9th, 2018

Profile Description

I am a dedicated customer service and operations professional with 5+ years of experience supporting international clients across phone, email, and chat. My background includes customer support, logistics coordination, carrier operations, administrative assistance, order fulfillment, shipment tracking, returns and refunds, chargeback handling, and data entry.

I have experience coordinating with customers, carriers, and internal teams to ensure smooth operations, timely communication, and efficient problem resolution. I am highly organized, detail-oriented, and comfortable managing multiple tasks in fast-paced environments.

My skills include:
• Customer Service & Customer Support
Email, Chat & Phone Support
• Virtual Assistance
• Logistics & Dispatch Support
• Order Processing & Fulfillment
• Shipment Tracking & Coordination
• Data Entry & Documentation
• Calendar & Schedule Management
• CRM & Ticketing Systems
• Google Workspace & Microsoft Office

I am a quick learner, reliable team player, and committed to delivering high-quality work. My goal is to help businesses improve customer satisfaction, streamline operations, and achieve their objectives through professional and dependable support.

Top Skills

Experience: 1 - 2 years

Here's a short and professional version you can use: **Appointment Setting Experience & Skills** Experienced in outbound and inbound customer communication, scheduling appointments, confirming bookings, and maintaining accurate customer records. Skilled in handling high-volume calls, building rapport with potential clients, and ensuring a positive customer experience. Proficient in calendar management, CRM systems, lead qualification, follow-ups, and effective time management. Strong communication, multitasking, and organizational skills with the ability to work independently in a fast-paced environment.

Experience: 1 - 2 years

**Appointment Setting & Travel Planning Experience** Experienced in coordinating travel arrangements, scheduling consultations, managing calendars, and confirming appointments with clients and service providers. Skilled in travel planning, itinerary coordination, reservation management, customer communication, and follow-up. Proficient in handling client inquiries, organizing travel details, maintaining accurate records, and ensuring a seamless customer experience. Strong organizational, multitasking, and problem-solving skills with excellent attention to detail.

Experience: 1 - 2 years

**Personal Assistant Experience & Skills** Experienced in providing administrative and personal support, managing calendars, scheduling appointments, coordinating travel arrangements, handling emails, and organizing daily tasks. Skilled in time management, communication, multitasking, data entry, and maintaining confidential information. Proficient in coordinating meetings, conducting research, managing records, and ensuring smooth day-to-day operations. Highly organized, detail-oriented, and capable of working independently in a fast-paced environment.

Other Skills

Experience: 1 - 2 years

**Quality Control Experience & Skills** Experienced in monitoring processes, reviewing work for accuracy, and ensuring compliance with company standards and procedures. Skilled in quality assurance, attention to detail, data analysis, problem-solving, and process improvement. Proficient in identifying errors, documenting findings, providing feedback, and maintaining accurate records. Strong organizational and communication skills with the ability to consistently deliver high-quality results in fast-paced environments.

Experience: 2 - 5 years

**Data Entry Experience & Skills** Experienced in accurately entering, updating, and maintaining data across various systems and databases. Skilled in data verification, record management, spreadsheet organization, and document processing. Proficient in Microsoft Excel, Google Sheets, and CRM platforms, with strong typing speed and attention to detail. Highly organized, efficient, and capable of handling large volumes of data while maintaining accuracy and confidentiality.

Experience: 5 - 10 years

**Email Management – Experience & Skills** Experienced in handling high-volume email correspondence with strong focus on accuracy, prioritization, and timely responses. Skilled in organizing inbox workflows, filtering spam, categorizing emails, and ensuring urgent messages are addressed promptly. Proficient in maintaining professional communication tone, drafting clear and concise replies, and using labels, folders, and automation tools to improve efficiency. **Key Skills:** * Inbox organization & prioritization * Email filtering, tagging, and archiving * Professional written communication * Fast and accurate response handling * Calendar coordination via email * Use of Gmailnand email tools * Attention to detail and confidentiality * Managing customer inquiries and follow-ups

Experience: Less than 6 months

I have experience coordinating with customers, carriers, and internal teams to ensure smooth operations, timely communication, and efficient problem resolution. I am highly organized, detail-oriented, and comfortable managing multiple tasks in fast-paced environments.

Basic Information

Age
29
Gender
Female
Website
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Address
Bais City, Negros Oriental
Tests Taken
IQ
Score:  132
DISC
Dominance: 42
Influence: 14
Steadiness: 18
Compliance: 26
English
C2(Advanced/Mastery)
Government ID
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