Real Estate Virtual Assistant/Admin Support Specialist

With over 6 years of experience as an office assistant, I have gained a deep understanding of administrative tasks and office operations. My strong organizational skills and attention to detail have allowed me to provide efficient support and contribute to the smooth functioning of office environments.

With over six years of experience in data entry, I developed my skills in accurately and efficiently entering and organizing large volumes of data.

In my previous role as a virtual assistant, I had the opportunity to support a real estate team comprising 45 agents. As part of my responsibilities, I managed the team's CRM, which involved working with platforms such as KV Core, Chime, and Follow Up Boss. One of my key tasks was ensuring that all notes and information were accurately recorded and consistent across all three systems. I served as the liaison between the agents and mortgage officers, as we assigned leads to our mortgage partners. I took charge of ensuring that all leads were promptly followed up on, guaranteeing a seamless coordination between the team and our mortgage associates. I also played a role in setting up and maintaining the team's websites, ensuring they were configured correctly and providing an optimal user experience. I also took responsibility for managing the team drive, ensuring it contained accurate and up-to-date information that was easily accessible for all team members. I was also involved in onboarding new real estate agents who joined the team. I recognized the significance of equipping them with the necessary tools and resources to thrive in their roles as realtors. I diligently ensured that they had all the required information and support needed for a successful start. Through my involvement in these various tasks, I actively contributed to the overall efficiency and success of the real estate team.

With over six years of experience in administrative data processing, I have developed a strong proficiency in efficiently and accurately managing data. Through my expertise in data entry, verification, and organization, I have effectively supported businesses in maintaining reliable and up-to-date information for decision-making purposes.

With years of experience in English speaking roles, I have developed strong communication skills and fluency in the language. I am confident in effectively conveying information, engaging in conversations, and providing exceptional customer service in English.

I developed my skills in providing support and organization to clients in both personal and professional duties. My ability to multitask, anticipate needs, and maintain confidentiality has enabled me to effectively manage various tasks and responsibilities for my clients.

Through my expertise in research, data analysis, and targeted marketing campaigns, I have consistently leads and contributed to the growth of clients businesses.

With years of experience in customer support roles, I have honed my ability to provide excellent service and address customer needs effectively. I am skilled in handling inquiries, resolving issues, and ensuring customer satisfaction through clear and professional communication.

With over three years of experience in email support, I have developed strong customer service skills and a thorough understanding of email communication. I am experienced at handling customer inquiries, providing timely and accurate responses, and ensuring customer satisfaction through email interactions.

With years of experience in phone support roles, I have developed strong communication skills and the ability to provide effective assistance and resolve customer inquiries over the phone. I am experienced at actively listening, empathizing with customers, and providing clear solutions to ensure a positive customer experience.

With three years of experience in email management, I am proficient in handling high volumes of emails and maintaining organized and efficient communication channels. I am skilled in prioritizing and responding to emails promptly, managing inboxes, and ensuring clear and effective correspondence.