Overview
Looking for full-time work (8 hours/day)
at $3.75/hour ($727.26/month)
High school diploma
Last Active
May 30th, 2026 (7 days ago)
Member Since
April 30th, 2026
Profile Description
I am a reliable and detail-oriented individual with strong organizational and communication skills. I have experience handling basic administrative tasks such as data entry,
I take pride in being hardworking, adaptable, and quick to learn new skills. I can work independently with minimal supervision while maintaining accuracy and meeting deadlines. I am committed to providing quality work and helping businesses stay organized and efficient.
I am looking for an opportunity where I can grow, contribute to a team, and build a long-term working relationship with a client.
Top Skills
Advertising » Performance Tracking
Experience: 5 - 10 years
Data-driven leader focused on tracking and exceeding core support metrics, including CSAT (Customer Satisfaction), SLAs (Service Level Agreements), AHT (Average Handle Time), and First Contact Resolution.
Customer Support » Customer Service
Experience: 5 - 10 years
Comprehensive understanding of running day-to-day support departments, managing multi-channel ticket queues, optimizing staffing schedules, and ensuring consistent service delivery.
Office and Administration » Team Leadership
Experience: 2 - 5 years
Experienced in managing, motivating, and mentoring frontline agents and junior supervisors. Skilled in fostering a collaborative team culture, handling performance reviews, and aligning team performance with organizational goals.
Other Skills
Project Management » Workflow
Experience: 5 - 10 years
Skilled at analyzing operational workflows, identifying bottlenecks, and implementing strategic changes to reduce agent friction, improve efficiency, and lower operational costs.
Human Resources » Sop Writing
Experience: 5 - 10 years
Proven ability to build structured, step-by-step documentation and training materials. Ensures standardized agent onboarding, regulatory compliance, and consistent customer experiences.
Office and Administration » Decision Making
Experience: 2 - 5 years
Skilled at translating raw support metrics and customer data into actionable insights, utilizing trends to implement proactive operational and product improvements.
Office and Administration » Quality Assurance
Experience: 2 - 5 years
Experienced in evaluating call recordings and chat transcripts against strict quality scorecards to maintain brand compliance, identify training gaps, and coach agents effectively.
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Jose, Negros Oriental
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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