I am a Licensed Psychometrician (RPM) and Psychology graduate with academic distinction, currently working as an Account Manager in a manpower and recruitment agency. I specialize in end-to-end recruitment, client coordination, employee relations, and HR documentation.
With hands-on experience in talent acquisition, workforce management, and client servicing, I have handled sourcing, screening, interviewing, onboarding, deployment, performance monitoring, and the preparation of HR documents such as reports, memos, and disciplinary notices. I work closely with clients to understand their manpower needs and ensure the right candidate-job match while maintaining professional and efficient communication.
My background in psychology and clinical internship experience also strengthened my skills in interviewing, assessment, report writing, and people management—skills that are highly valuable in recruitment, HR support, and administrative roles.
I am highly organized, detail-oriented, and reliable in handling documentation, reports, and coordination tasks. I am proficient in Microsoft Office, records management, and administrative processes, and I am comfortable working independently with minimal supervision.
Here’s what I can help you with:
• End-to-end Recruitment and Talent Sourcing
• Resume Screening and Interview Coordination
• Client and Employee Coordination
• HR Documentation, Memos, and Reports
• Administrative and Clerical Support
• Data Organization and Records Management
•
If you are looking for someone who understands both people and process, and can support your recruitment, HR, or administrative operations efficiently, I would be glad to be part of your team.
Experience: Less than 6 months
Experienced in end-to-end recruitment, including sourcing, screening, interviewing, and candidate endorsement, with strong coordination skills to match the right talent to client requirements efficiently.
Experience: Less than 6 months
Experienced in HR management, supporting employee documentation, records management, performance monitoring, and policy-compliant processes while coordinating closely with clients and employees.
Experience: Less than 6 months
Experienced in Employee Relations, handling workplace concerns, client–employee coordination, and preparation of HR documents (NTEs and memos) in line with company policy, supported by a strong psychology background for empathetic and objective communication.
Experience: Less than 6 months
Handled customer inquiries, concerns, and complaints through phone, email, or chat. Provided accurate information, resolved issues promptly, and ensured a positive customer experience while maintaining professionalism and service quality.
Experience: Less than 6 months
Managed client relationships by addressing inquiries, coordinating concerns, and ensuring timely resolution of issues. Maintained regular communication to support client satisfaction and strengthen long-term business relationships.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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