II'm an Operations-focused Executive Assistant with 10+ years of back-office and administrative experience — including leading a 60-person payments team in a BPO environment and directly supporting a Department Manager with calendar management,
What I bring to the table:
*Executive & Admin Support — calendar management,
*Operations & Workflow Management — SOP creation, process documentation, team coordination, and operational reporting
*Financial & Data Support — transaction monitoring, reconciliations, expense tracking, and weekly/monthly reporting using spreadsheets
*Team Leadership Experience — trained, onboarded, and evaluated teams of 60+ staff; built training materials and operational manuals from scratch
*Tools — Google Workspace, Microsoft 365, Zendesk, Asana, Slack, Zoom, Canva, ChatGPT, Notion, Trello
I've managed real operations, supported executives directly, and delivered structured, organized work under pressure in fast-paced environments.
If you need someone who can hit the ground running, keep your business organized, and protect your time — I'm the person for that.
Available full-time or part-time. Flexible with time zones. Dedicated home office with fiber internet and backup connection.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 10+ years
Experience: Less than 6 months
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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