Rainellen

Medical billing representative -Revenue Cycle Management / CSR (Retention-McAfee)

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Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

High school diploma

Last Active

July 8th, 2026 (6 days ago)

Member Since

February 18th, 2026

Profile Description

Good day, my name is Rainellen. I have over 7 years of experience in customer service, specializing in healthcare, financial, and retention accounts. My strengths include complaint resolution, building customer loyalty, and problem solving, supported by proficiency in CRM tools, MS Office, Outlook, and MS Teams.
In my previous roles with Ventra Health, Sagility Philippines, and Inspiro Relia, I’ve handled patient billing inquiries, guided healthcare providers through credentialing, and managed customer retention strategies. These experiences taught me the importance of accuracy in documentation, patience, and flexibility in fast-paced environments.
I believe I’m the right fit for this role because I combine technical expertise with empathy, ensuring that every customer interaction is handled professionally while meeting business goals.

Top Skills

Office and Administration » Documentation

Experience: 2 - 5 years

Gathering information and do accurate documentation of the response / update from the doctor’s office to close the case and to to improve the doctor-patient relationship

Office and Administration » Problem Solving

Experience: 5 - 10 years

I have over 7 years of experience in customer service, specializing in healthcare, financial, and retention accounts. My strengths include complaint resolution, building customer loyalty, and problem solving, supported by proficiency in CRM tools, MS Office, Outlook, and MS Teams.

Office and Administration » Transcription » Typing

Experience: Less than 6 months

Hone my typing skills in my previous role as we were required to document the accurate response from the authorized person during phone conversations.