Kim
Front Desk Agent | Guest Experience Specialist | Reservation Support
Overview
Looking for any work (8 hours/day)
at $3.78/hour ($727.26/month)
Bachelor's degree
Last Active
June 29th, 2026 (today)
Member Since
February 10th, 2026
Profile Description
Front Desk Agent | Guest Experience Specialist | Reservation Support
Customer-focused Front Desk Professional with strong experience in reservations, guest communication, and daily hospitality operations. Skilled in delivering excellent service, resolving concerns efficiently, and maintaining high guest satisfaction. Reliable, detail-oriented, and fully capable of supporting short-term rental or hotel operations in a remote setup.
Experiences:
Executive Hotel Vancouver Airport (290 rooms)
Front Office Associate | Vancouver, Canada | July 2024- May 2025
Gaylord Opryland Resort and Convention Center (2,888 rooms)
Front Office Associate | Nashville, Tennessee | December 2022-December 2023
Systems: VisualOne | FSPMS | Empower | Marsha |
Top Skills
Customer Support » Phone Support » English Speaking
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 1 - 2 years
Office and Administration » Creative Problem Solving
Experience: 1 - 2 years
Handling different kinds of problems in the hotel
Other Skills
Customer Support » Chat Support
Experience: 1 - 2 years
Customer Support » Active Listening
Experience: 1 - 2 years
Customer Support » Customer Service » Conflict resolution
Experience: 1 - 2 years
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Phone Support
Experience: 1 - 2 years
Answers internal and external telephone inquiries in an efficient and friendly manner, following hotel telephone etiquette guidelines
Customer Support » Sales Support
Experience: 1 - 2 years
= Upsells rooms whenever possible to achieve the highest possible room rate
Customer Support » Sales Support » Hotel Booking
Experience: 1 - 2 years
I had an experience for 2 years making reservation in the hotel industry
Customer Support » Customer Service » Payment Processing
Experience: 1 - 2 years
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Ibaan, Batangas
- Tests Taken
- IQ
- Score: 99
- DISC
- Dominance: 26
- Influence: 28
- Steadiness: 36
- Compliance: 10
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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