Chemical Engineer | Business Operations | Executive Support | Process Improvemen

Supported business growth through client relationship management, account development, proposal preparation, market research, and coordination with cross-functional teams across local and international organizations.

Experienced in maintaining CRM records, managing customer relationships, tracking sales opportunities, and supporting business operations throughout the customer lifecycle.

Coordinated customer requirements, project documentation, timelines, and cross-functional communication to ensure successful project execution.

Provided professional client support by coordinating requirements, responding to inquiries, resolving issues, and maintaining strong customer relationships.

Supported daily business operations through documentation, reporting, scheduling, coordination, and communication with internal and external stakeholders.

Conducted market, product, technical, and competitor research to support business development, proposal preparation, and strategic planning.

Supported business development by researching prospective clients, identifying opportunities, qualifying leads, and maintaining customer information to assist sales and account management activities.

Supported daily office and business operations through documentation, reporting, coordination, scheduling, and communication with internal and external stakeholders.

Coordinated meetings, appointments, project schedules, and customer follow-ups while supporting efficient day-to-day business operations.

Managed professional email communication with customers, suppliers, and internal stakeholders while ensuring timely follow-ups, accurate documentation, and clear communication.

Organized, maintained, and prepared business documents, quotations, reports, technical files, and project records while ensuring accuracy and version control.

Contributed to process improvements by identifying workflow inefficiencies, improving documentation, and supporting initiatives that enhanced operational effectiveness.

Coordinated with procurement, engineering, and supply chain teams to support sourcing activities, supplier communication, quotation preparation, and timely project execution.

Experienced supporting executives through documentation, reporting, meeting coordination, client communication, and cross-functional collaboration. Continuing to strengthen my executive support skills in remote business environments.

Currently building practical workflow automation projects using no-code tools to improve productivity, streamline repetitive tasks, and support efficient business operations.