Detail-oriented Virtual Assistant with over at least 4 years of experience in the Healthcare BPO industry with 10 years Overall. Expert in medical billing, patient scheduling, and insurance verification. Proven track record of maintaining 100% HIPAA compliance while managing high-volume administrative tasks for telehealth providers and private practices. Seeking to leverage strong organizational skills and clinical workflow knowledge to support
What I Can Help You With:
1. Medical Scheduling & Calendar Management
- Appointment setting, rescheduling, and confirmation
2. Medical Billing & Claims Management
- Charge entry, insurance verification, posting payments Denial follow-up, EOB review, and appeals support
3. Patient Intake & Coordination
- Gathering and organizing patient information
- Sending intake forms, insurance, and consent documentation
4. Administrative Support
- Claims processing, referrals, medical records requests
- Fax/email management and task coordination
5. HIPAA-Compliant Operations
- Secure handling of PHI
- Strict adherence to patient confidentiality standards
Skills Summary:
4+ years of experience in healthcare admin and patient support
Strong knowledge of medical workflows, clinical documentation, and EMRs
Excellent verbal and written communication skills
Highly organized, detail-oriented, and self-drivenTech-savvy and quick to adapt to new systems and tools
Reliable, proactive, and always committed to excellence
Let’s work together to build a practice that’s efficient, patient-focused, and stress-free for your team.
Send me a message today and let’s discuss how I can support your clinic’s success!
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 10+ years
Experience: 10+ years
Experience: 2 - 5 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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