Leopoldo

Ecommerce skills encompass a range of competencies necessary for successful onli

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Overview

Looking for full-time work (8 hours/day)

at $2.49/hour ($480.00/month)

Bachelors degree

Last Active

July 19th, 2026 (2 days ago)

Member Since

September 22nd, 2025

Profile Description

A dedicated customer service professional with 7 years of experience spanning BPO and direct client interactions, demonstrating expertise in delivering exceptional support and fostering customer satisfaction. Proven leadership skills as a team leader, guiding and motivating teams to achieve service excellence. Additionally, experienced in eCommerce customer service, adept at handling inquiries, resolving issues efficiently, and ensuring positive customer experiences in dynamic online retail environments.

Top Skills

Marketing » CRM » Salesforce

Experience: 2 - 5 years

E-Commerce » Product Research

Experience: Less than 6 months

I have extensive experience in product research for e-commerce, including analyzing market trends, identifying high-demand products, evaluating supplier options, and conducting competitive analysis to optimize product listings. My focus has been on sourcing quality products, understanding customer preferences, and leveraging data to make informed decisions that drive sales and profitability.

Customer Support » Customer Service

Experience: 2 - 5 years

Other Skills

Marketing » CRM » Zendesk

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 2 - 5 years

I have extensive experience in email support, providing prompt and professional assistance to customers by addressing their inquiries, troubleshooting issues, and ensuring their satisfaction. I am skilled in effective communication, managing multiple tickets simultaneously, and resolving problems efficiently to enhance the customer experience.

Customer Support » Active Listening

Experience: 2 - 5 years

Basic Information

Age: 40

Gender: Male

Website: Sign Up with Pro Account to View

Address: Gregorio Del Pilar, Ilocos Sur

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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