Jerome
Executive Assistant & Customer Support | Salesforce | SAP | 6 Years Operations E
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.24/hour ($818.18/month)
Bachelors degree
Last Active
July 3rd, 2026 (2 days ago)
Member Since
June 9th, 2025
Profile Description
Small business owners don't have time to manage their inbox, chase down orders, coordinate their team, and run operations at the same time. That's where I come in.
I'm Jerome, an Executive Assistant and Customer Support specialist with 6 years of experience keeping operations tight and clients well-handled. At Lifeline Diagnostic Supplies, I was the central point between clients, technicians, and internal teams: triaging requests, managing documentation, following up on pending work, and making sure nothing fell through the cracks. Before that, I handled high-volume customer interactions at Hi-Precision Diagnostics and Globe Telecom.
What I can take off your plate:
Customer
Order tracking, follow-ups, and escalations
Scheduling, calendar management, and admin coordination
Documentation, reporting, and CRM updates (Salesforce, SAP Business One, ERPNext)
Day-to-day operational tasks so you can focus on growing the business
I'm fluent in English, comfortable with AI tools like ChatGPT and Claude, and equipped with 400 Mbps fiber and a dedicated home office ready for U.S., AU, and UK timezone support.
If you need someone reliable, organized, and easy to work with long-term, let's talk.
Top Skills
Office and Administration » Email Management
Experience: 5 - 10 years
Handled professional communication through Outlook, Gmail, Zoom, and Microsoft Teams.
Office and Administration » Coordination
Experience: 2 - 5 years
Coordinated technician schedules, dispatching, follow-ups, and onsite service requests.
Other Skills
E-Commerce » Ebay » Customer Support
Experience: 2 - 5 years
I have experience handling customer inquiries, scheduling concerns, follow-ups, and issue resolution through phone, email, and chat while maintaining professionalism and empathy.
Customer Support
Experience: 5 - 10 years
Handled client concerns, service inquiries, and issue resolution in fast-paced environments.
Office and Administration » Administrative Support
Experience: 2 - 5 years
Managed reports, documentation, scheduling, and operational coordination tasks.
Office and Administration » Operation Management
Experience: Less than 6 months
I enjoy building structure behind the scenes through SOPs, task tracking, workflow coordination, and process improvements that help teams stay organized and accountable.
Office and Administration » AI Tools
Experience: 2 - 5 years
Used ChatGPT, Claude, and Minimax for workflow support, research, and productivity tasks.
Office and Administration » Executive Assistance
Experience: 2 - 5 years
I support business owners and leadership teams by managing schedules, coordinating workflows, handling communication, and keeping operations organized so daily tasks move smoothly and efficiently.
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- SAN JOSE DEL MONTE CITY, BULACAN
- Tests Taken
- IQ
- Score: 90
- DISC
- Dominance: 41
- Influence: 21
- Steadiness: 24
- Compliance: 14
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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