Mae

Experienced IT Support Professional

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.69/hour ($909.09/month)

Bachelors degree

Last Active

June 10th, 2025 (363 days ago)

Member Since

May 16th, 2025

Profile Description

Experienced Service Desk Support Analyst with over 15 years in IT support and customer service, specializing in i ---------- management, problem resolution, and service request fulfillment across diverse environments. Proficient in ITIL framework, ticketing systems, and technical troubleshooting, with strong skills in Active Directory, Microsoft 365, and network diagnostics. Adept at resolving Level 1 and Level 2 support tickets, ensuring SLA compliance, and delivering excellent user support in fast-paced environments.

Top Skills

Experience: 10+ years

Experience: 10+ years

Experience: 1 - 2 years

Other Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

Basic Information

Age
41
Gender
Female
Website
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Address
Cagayan de Oro, Misamis Oriental
Tests Taken
None
Government ID
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