Cherrylyn
Medical Virtual Assistant | Insurance Verification | Prior Authorization | Patie
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.56/hour ($1,440.00/month)
High school diploma
Last Active
June 12th, 2026 (yesterday)
Member Since
March 22nd, 2025
Profile Description
Hi! I’m Cherryl, an experienced Medical Virtual Assistant and Healthcare Support Specialist with several years of supporting U.S. healthcare accounts.
I specialize in insurance verification, benefits investigation, prior authorizations, and EOB/billing inquiries, ensuring patients and providers receive accurate and timely information. I currently assist customers through chat and outbound calls, helping resolve insurance concerns, verify coverage, and coordinate with providers and insurance carriers.
My background in quality assurance for medical and dental programs has strengthened my attention to detail, documentation accuracy, HIPAA compliance, and patient-centered communication.
What I Can Help With:
• Insurance Verification (Eligibility, Benefits, Copay, Deductibles)
• Prior Authorizations and Referrals
• EOB and Billing Inquiry Resolution
• Patient Appointment Scheduling
• Medical Records Coordination
• Provider and Insurance Follow-ups
• Chat,
• Quality Assurance and Documentation Review
I am known for being reliable, detail-oriented, and empathetic, making sure every patient interaction is handled professionally and every task is completed accurately.
If you're looking for a dependable Medical and Dental VA who understands U.S. insurance processes and patient support, I would be happy to support your practice.
Top Skills
Customer Support » Insurance » Medical Insurance
Experience: 5 - 10 years
Provided compassionate and accurate support to patients regarding insurance coverage, eligibility, EOB explanations, and claim status. Skilled in communicating with insurance providers, resolving billing concerns, and guiding patients through the medical insurance process.
Office and Administration » Quality Assurance
Experience: 2 - 5 years
Skilled in monitoring quality standards, coaching agents, analyzing performance data, and providing actionable feedback to improve service delivery and compliance
Customer Support » Insurance » Insurance Verification
Experience: 5 - 10 years
Experienced in verifying patient insurance eligibility, coverage, and benefits through online portals and phone calls. Skilled in coordinating with providers and payers to confirm pre-authorizations, copays, and claim requirements, ensuring smooth billing and patient experience.
Other Skills
Office and Administration » Email Management
Experience: 2 - 5 years
Efficient in organizing, prioritizing, and responding to emails, managing inboxes professionally, and ensuring prompt and clear communication on behalf of clients or executives.
Professional Services » Medical Services » Credentialing
Experience: Less than 6 months
Professional Services » Medical Services » HIPAA Compliance
Experience: Less than 6 months
Professional Services » Medical Services » Medical Virtual Assistant
Experience: Less than 6 months
Customer Support » Insurance » Prior Authorization
Experience: 5 - 10 years
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Manila, Metro Manila
- Tests Taken
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“"The process with OnlineJobs.ph was unbelieveably easy and simple. ..It's literally been game changing for me and for my life."”
Mike Killen
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.