Top 1% Virtual Assistant |Graphic Design | Admin

Managed the CEO’s Airbnb property, driving a 20% increase in bookings through strategic digital marketing campaigns, managing guest relationships, and ensuring exceptional guest satisfaction. Administered all aspects of property maintenance, from housekeeping to renovations.

Spearheaded daily office operations across APAC and EU teams, ensuring seamless attendance tracking, timekeeping, and leave management for 100+ employees across various platforms.

- Provided comprehensive administrative support to the Managing Director by efficiently managing complex calendars, prioritizing meetings, and handling high-level correspondence. - Delivered key reports and presentations on tight deadlines, ensuring operational fluidity and senior leadership efficiency.

Managed office supplies and equipment, ensuring optimal inventory levels and cost-effective purchasing within budget.

Organized and led impactful company-wide initiatives that enhanced employee morale and well-being, including social events, team-building events, and diverse employee clubs (e.g., D&D, Book Club, Sports Club).

Developed and curated content for a monthly company newsletter, increasing internal communication effectiveness where it highlighted important updates, employee achievements, and company initiatives, maintaining alignment with brand guidelines.

Consistently exceeded quarterly performance quotas while maintaining exceptional accuracy and quality standards, earning recognition as a top performer for exceeding expectations on a regular basis.

Acted as the primary point of contact between First American Title, Escrow Officers, and 3,000+ American lenders, ensuring effective communication and fostering strong, trust-based relationships.