Asken
IT/ HelpDesk Specialist/ Administrative Assistant
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $2.83/hour ($545.44/month)
Bachelors degree
Last Active
March 9th, 2025 (474 days ago)
Member Since
October 14th, 2024
Profile Description
With a strong technical background and problem-solving passion, I aim to contribute my expertise to a forward-thinking organization. I possess an analytical mindset, attention to detail, and a customer-centric approach, focused on delivering innovative solutions that improve technical performance and customer satisfaction. As a dedicated team player, I thrive in collaborative settings and am eager to support the company's growth and success.
Top Skills
Marketing » CRM » Salesforce
Experience: 1 - 2 years
Worked as global IT helpdesk and system administrator technical support used as a ticket management for all the issue's and concern.
Office and Administration » Citrix
Experience: 1 - 2 years
Work as backoffice and helpdesk IT support and troubleshoot remotely or physically.
Customer Support » Helpdesk Support
Experience: 1 - 2 years
Jan 2021 - May 2022 · 1 yr 5 mos Work as a Global IT Service Desk that provides technical and remote support for IQVIA. Firsthand troubleshooting Remote support globally Inbound/Outbound Call - English que Creating/Escalating Tickets Following up on issues thru email and chat
Customer Support » Back Office Support
Experience: 1 - 2 years
Mar 2017 - May 2018 · 1 yr 3 mos Giving the best quality of services in terms of technical issues and providing IT solutions. Field Engineer (Hardware/Software repair) IT equipment supplier and support maintenance Station Engineer (Project-based) Server installation Printer/Scanner services
Other Skills
Accounting » Quickbooks
Experience: 1 - 2 years
Jan 2019 - Jun 2020 · 1 yr 6 mos Served as a security team of the account for QuickBooks. The main focuses are business accounts. Back office/Admin task Email/Outbound call Verifying the ownership of the accounts Acknowledged the customer's legal rights
Marketing » CRM » Microsoft Dynamics 365
Experience: 2 - 5 years
Usual tools with any companies supported.
Office and Administration » Google Sheets
Experience: 1 - 2 years
Used in data entries as main tool.
Customer Support » IT » IT Asset Management
Experience: Less than 6 months
Feb 2018 - May 2018 · 4 mos Assigned as Desktop Operation Administrator Assisting client Initial troubleshooting (hardware/software) Managing IT equipment (Requesting/Return of Supply) Formatting/Imaging machines Setup/Deployments of machines
Web Programming » Visual Basic
Experience: 2 - 5 years
Had practices major in Programming. Learn and developed 2 system prototypes back in college.
Video Editing » Social Media Video Editing
Experience: Less than 6 months
amateur and used to practice editing videos since college.
Web Programming
Experience: Less than 6 months
Had practices major in Programming. Learn and developed 2 system prototypes in college.
Web Programming » PHP
Experience: 2 - 5 years
Had practices major in Programming. Learn and developed 2 system prototypes in college.
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Angat, Bulacan
- Tests Taken
- IQ
- Score: 113
- DISC
- Dominance: 11%
- Influence: 18%
- Steadiness: 40%
- Compliance: 31%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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