Zeth

Technical Support / IT support Engineer

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $3.78/hour ($727.26/month)

High school diploma

Last Active

October 10th, 2024 (609 days ago)

Member Since

October 10th, 2024

Profile Description

Work Experience
CTC BPO Inc. ---------- (2 years, 8 months)
Tier 1 Tech Support Engineer (1 year)
Tier 2 Tech Support Engineer (1 year, 7 months)
Provided technical support for access points, firewalls, and backup devices, including Fortigate, DIGI, and Sky Edge.
Assisted in troubleshooting and resolving issues related to digital menu boards.
Geidi
Managed Service Provider
March 2024 - September 2024 (6 months)
Delivered IT support focusing on Active Directory and Microsoft 365.
Managed applications and services in SharePoint, Exchange, and Admin Center, along with Azure Active Directory.
This experience has equipped me with a strong foundation in technical support and IT management, enhancing my problem-solving skills and customer service capabilities.

Top Skills

Software » Network Administration » Network Troubleshooting

Experience: 2 - 5 years

Other Skills

Office and Administration » Microsoft Outlook

Experience: Less than 6 months

Office and Administration » Microsoft 365

Experience: Less than 6 months

Marketing » CRM » Microsoft Dynamics 365

Experience: Less than 6 months

Customer Support » Technical Support

Experience: 2 - 5 years

Cloud Services » Azure » Security - Microsoft Defender for Cloud

Experience: 6 months - 1 year

Basic Information

Age: 25

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”