I am an operations and customer service professional with over 10 years of experience across the banking, hospitality and human resources industries. My background includes front office operations, administrative support, payroll processing, customer relations and financial transactions, giving me a well-rounded understanding of both client facing and back office functions.
Through out my career, I have worked in banking as a Service Associate/Bank Teller, where I manage daily cash and non cash transactions, ensure compliance with banking policies and deliver quality customer service. Prior to banking, I built strong experience in hospitality, progressing from Front Office Associate to Front Office Supervisor and Administrative Officer, where I handled gust services, team supervision, operational reporting, scheduling and service improvement initiatives.
I also served as a Human Resources Officer and Payroll Processor, managing payroll administration, employee records, recruitment support, onboarding and HR documentation. This experience strengthened my organizational skills, attention to detail, confidentiality and ability to coordinate across departments.
I am passionate about delivering efficient operation, excellent customer experiences and organized administrative support while continuously learning and adapting new opportunities.
Experience: 2 - 5 years
Right now, im currently employed in Banking Industry in the philippines.
Experience: 5 - 10 years
Was an administrative assistance from my previous work in hotel industry.
Experience: 2 - 5 years
In my 2nd company, as an adminiatrative assistant, I was incharge in releasing policies internally in the company. Brainstormed with Manager and owners and put it on a memorandum.
Experience: 2 - 5 years
As an administrative staff for 8 years, I was also assigned in timekeeping every payroll. Checking attendance per department (tardiness, overtime, in and ouy schedules). And submit it to our accounting office for payroll processing.
Experience: 5 - 10 years
I was also assigned in recruitment team. I was the one screening the applicants, I do the first interview then endorse to the manager or owner for the final interview
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